Sales Executive - Onitsha Area at Reliable Steel & Plastic Ind. Ltd.

Reports To: Regional Sales Manager

Job Overview: The Sales Executive is responsible for generating and managing sales opportunities, building relationships with potential clients, and achieving revenue targets. This role involves prospecting new customers, maintaining existing accounts, and closing sales to drive business growth. The ideal candidate will have a strong understanding of the company’s products and services, excellent communication skills, and a passion for customer service.

Key Responsibilities:

Sales Generation:

• Identify and target new business opportunities through cold calling, networking, and lead generation.
• Develop and implement sales strategies to achieve or exceed monthly and annual sales targets.
• Present products and services to prospective customers in a compelling and persuasive manner.

Client Relationship Management:

• Build and maintain long-term relationships with clients and key stakeholders.
• Provide tailored solutions to customers by understanding their needs and offering suitable products/services.
• Maintain regular follow-up with existing clients to ensure satisfaction and identify up-selling or cross-selling opportunities.

Sales Process Management:

• Manage the full sales cycle from lead generation to closing deals.
• Prepare and deliver quotations, proposals, and contracts for customers.
• Negotiate pricing and terms with clients to close sales in line with company policies.

Market Research and Competitor Analysis:

• Stay up-to-date with industry trends, market conditions, and competitor activities.
• Provide feedback to the marketing team regarding customer needs, market demands, and competitor offerings.

Sales Reporting:

• Maintain accurate and up-to-date records of sales activities, customer interactions, and pipeline status in the CRM system.
• Provide regular sales reports and forecasts to management.

Customer Service and Support:

• Address customer inquiries, complaints, and requests to ensure a positive customer experience.
• Collaborate with other teams (e.g., customer service, product development) to resolve customer issues and ensure seamless service delivery.

Achieve Targets:

• Consistently meet or exceed sales quotas and performance objectives.
• Participate in sales meetings and training sessions to enhance product knowledge and sales skills.

Skills and Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
• Proven track record in sales or a similar role (Plastic Sales), with a demonstrated ability to meet or exceed targets.
• Knowledge of plastic markets in the with Onitsha and its environs.
• Excellent verbal and written communication skills and ability to communicate in the local dialect.
• Strong negotiation and closing skills.
• Ability to work independently and manage time effectively.
• Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.
• Knowledge of the industry and market trends is a plus.
• Strong interpersonal skills and the ability to build relationships with clients.
• Candidates MUST reside within Onitsha or its environs.

Physical Requirements:

• Ability to travel for client meetings and business events, if required.
• Ability to work in a fast-paced environment and manage multiple priorities.