Sales & Enrollment Specialist at Amy Consulting

• We are seeking a proactive, customer-focused Sales & Enrollment Specialist to manage the full sales and enrollment cycle, drive conversions, and deliver an exceptional customer experience. The ideal candidate will demonstrate strong communication skills, a solid understanding of sales funnels, and the ability to guide prospective clients from initial inquiry to successful enrollment.

Key Responsibilities

• Manage leads from first contact through follow-up, conversion, and onboarding.
• Execute sales strategies across inbound, outbound, and partnership channels.
• Conduct consultations with prospective clients, understand their needs, and recommend suitable programs.
• Maintain and optimize the enrollment funnel to ensure maximum conversion rates.
• Track and manage sales activities using CRM tools while ensuring an accurate and up-to-date pipeline.
• Prepare and share weekly sales reports, forecasts, and performance updates.
• Support marketing campaigns by providing feedback on lead quality and customer behavior.
• Provide timely responses to inquiries via calls, emails, and social platforms.
• Deliver excellent customer experience throughout the sales and enrollment journey.
• Assist in developing sales scripts, FAQs, and objection-handling resources.
• Identify opportunities to upsell, cross-sell, or promote relevant programs.

Requirements

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• Minimum of 3 years proven sales experience; experience in education, EdTech, consulting, or training services is an added advantage.
• Strong understanding of sales pipelines, CRM Tool (GoHighLevel), and performance metrics.
• Excellent communication, presentation, and customer engagement skills.
• Demonstrated ability to meet and exceed sales targets.
• Strong problem-solving abilities and a results-driven mindset.
• Proficiency with sales tools, reporting systems, and digital communication platforms.