Sales and Showroom Manager at DO.II Designs Limited

Job Summary

• We are seeking an experienced and result-driven Sales & Showroom Manager to lead our sales team, drive revenue growth, and manage showroom operations.
• The Sales & Showroom Manager will be responsible for managing a team of sales officers, delivering excellent customer service, promoting products, monitoring sales performance, developing marketing strategies, and ensuring the showroom is well maintained and visually appealing.
• The role reports directly to the Managing Director.

Key Responsibilities

• Drive sales growth and ensure targets are met or exceeded
• Monitor and analyze sales performance and prepare reports
• Develop relationships with clients, architects, designers, and other stakeholders
• Lead, mentor, and manage the sales and showroom team
• Develop and implement marketing strategies and campaigns
• Ensure the showroom is clean, organized, and visually attractive
• Oversee inventory, stock levels, and product displays
• Manage customer inquiries, feedback, and complaints professionally
• Ensure accurate reporting, documentation, and follow-up on sales leads
• Coordinate deliveries, installations, and after-sales service.

Key Performance Expectations

• Meet and exceed monthly sales targets
• Ensure timely reports and effective engagement of sales leads
• Maintain excellent customer service and quick response to enquiries
• Ensure showroom standards, stock availability, and quality control
• Ensure accurate order processing and client satisfaction

Requirements

• Bachelor’s Degree in Business, Marketing, or a related field (Master’s degree or professional certification is an advantage)
• Minimum of 5 years’ experience in sales, preferably in furniture manufacturing, retail, or interior design
• Proven leadership and team management skills
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office and POS/ERP systems
• Knowledge of furniture and interior design trends
• Creative mindset with attention to detail
• Ability to work weekends and holidays when required.