Sales and Administrative Executive at Exotic Pet Cafe

Job Responsibilities

Sales and Customer Support

• Assist customers in selecting products, understanding services, and addressing inquiries about pet care.
• Maintain knowledge of store inventory, promotions, and new arrivals.
• Process sales transactions efficiently and accurately using the store’s POS system.
• Ensure the store remains clean, organized, and visually appealing to customers.

Administrative and Operational Support

• Manage customer bookings for boarding, grooming, and veterinary services.
• Maintain accurate records for sales, bookings, and inventory.
• Provide daily updates on store needs, including product restocking and equipment maintenance.
• Conduct market runs to purchase supplies and materials for store operations.
• Generate daily, weekly, and monthly sales and operational reports.

Store Maintenance and Coordination

• Coordinate with grooming and veterinary teams to ensure seamless service delivery.
• Monitor stock levels and collaborate with management to replenish inventory promptly.
• Handle customer inquiries and resolve complaints in a professional and timely manner.

Requirements

• Must reside in Lekki or nearby areas.
• Must be available to resume immediately.
• Minimum of HND or Bachelor’s degree in business, administration, or a related field.
• Previous experience in sales or administrative roles is an advantage.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel) and familiarity with POS systems.
• Ability to work independently and handle multiple tasks effectively.
• A genuine love for animals and willingness to learn about pet care and products.
• Physical ability to perform market runs and manage basic store tasks.