Retail Customer Service Associates at Myrtle Management Consultants

Job Description

Your responsibilities will include:

• Processing customer orders
• Scheduling orders for delivery
• Preparing relevant export documentation
• Preparing invoices for wholesale customers
• Handling B2B and B2C customer enquiries
• Maintaining a well-organised stock room
• Delivering a high-level of customer service
• Selling and upselling products
•  Helping the management team with any ad-hoc tasks as needed

The successful candidate will have prior experience in either B2B or B2C customer service and have strong administration skills. You will also thrive in a fast-paced environment and be quick to pick up systems.

Basic Qualifications 

• Minimum 3 years, of sales, customer service, and administrative experience 

Preferred Qualifications 

• BA/BS degree in marketing or a related field, or equivalent experience 
• Knowledge of marketing
• Experience selling into or working with marketing teams and their agencies 
• Track record of reaching and exceeding sales targets 
• Proven ability to successfully drive revenue via scaled selling across various designs and styles

Ideally you will have;

• A customer-centric attitude 
• Strong administrative skills 
• Strong organisational skills 
• Ability to work with minimal supervision 
• A genuine desire to help people but also have the confidence and experience to sell
• Computer literate 
• The ability to work as part of a team
• A desire to deliver a memorable experience to our customers