Restaurant Supervisor at Cafechocolat

Job Details

• Supervise and coordinate the activities of staff, including servers, hosts, kitchen staff, and cleaners.
• Schedule shifts, assign tasks, and ensure there is adequate staffing for all operations.
• Train new employees and provide ongoing coaching and development for current staff.
• Ensure that guests receive prompt, courteous, and efficient service.
• Handle customer complaints and resolve any issues to ensure satisfaction.
• Monitor dining area to ensure cleanliness, atmosphere, and overall guest experience.
• Oversee daily restaurant operations including opening and closing procedures.
• Ensure compliance with health and safety regulations.
• Collaborate with kitchen staff to ensure timely and efficient food service.
• Manage inventory levels and ensure supplies (like food, drinks) are stocked.
• Liaise with vendors and place orders for necessary supplies.
• Monitor food waste and work to minimize it.