Restaurant Food Runner at Eric Kayser

We are looking for energetic and professional food runners to join our vibrant restaurant in order to assist the wait staff improve the dining experience for customers. You will perform a range of tasks including preparing tables, serving orders, explaining meals, and facilitating collaboration between kitchen and wait staff.

Location:             Lagos (Victoria Island and Ikoyi)

RESPONSIBLITIES:

• Assist customers with their orders by explaining specials, meals, and drinks, and make recommendations.
• Deliver food orders to a variety of customers in a timely manner.
• Accurately explain food orders to chefs, with specific attention to allergies and special requests.
• Help the wait staff set up tables by placing appropriate tableware, eating utensils, decorations, and napkins.
• Uphold our food health safety and sanitation principles.
• Occasionally check on customers to handle any impromptu requests or issues.
• Remove dirty dishes from the table.
• Inform management of customer feedback.
• Provide OUTSTANDING customer service to guests.

SKILLS/ABILITIES:

• High school diploma or equivalent qualification is preferred.
• Active listening, outstanding communication and people skills with great team spirit.
• Ability to stay professional in a stressful work environment.
• Superb multitasking skills.
• Available to work different hours including weekends, days, and nights.
• Excellent customer service skills
• Good physical abilities
• Critical thinking and time management skills
• Patience, Personality and Perseverance abilities
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Food safety training is a plus

QUALIFICATION: Diploma, HND in any field of study.

YEARS OF EXPERIENCE:

Minimum of 2 years experience in a similar role obtained in a well-structured restaurant of a reputable organization.