Guest Service Agent at Carlson Hotel April, 2026

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- Guest Service Agent at Carlson Hotel
- View Jobs in Hotels & Restaurants / View Jobs at Carlson Hotel
Posted: Apr 3, 2026

Deadline: Apr 30, 2026
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At Carlson, whether you are looking for a very serene environment for your official meetings, interviews or a perfect place to spend the night, we are always prepared to serve you better. Carlson is tastefully decorated with perfectly choreographed, impeccable finish. We go extra length to provide our guests with tailored and exceptional experience that is...
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Guest Service Agent
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 3 years
- Location Lagos
- City Ikoyi
- Job Field Food, Beverage and Hospitality
Responsibilties
- Information & Assistance: Answering inquiries about hotel facilities, local attractions, transportation, and handling special requests (e.g., wake-up calls).
- Problem-Solving: Addressing guest complaints professionally and acting as a liaison between guests and staff.
- Guest Service: Welcoming guests warmly, managing check-ins/check-outs, allocating rooms, and issuing keys.
- Reservations & Admin: Managing bookings, cancellations, and updating room availability in the hotel management software.
- Cashier Duties: Processing payments, handling credit cards, and ensuring billing accuracy.
Requirements
- Interested candidates should possess relevant qualifications with 3 years experience.
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Method of Application

Interested and qualified candidates should send their CV to: info@carlson-hotel.com using the Job title as the subject of the mail.

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Guest Service Agent at Carlson Hotel

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