Waitress at ECLAT HR Consulting

Report To: Restaurant Supervisor / F&B Manager    

Location: Abuja (Dakwa)    

Salary:  N 75,000    

Key Responsibilities: 

• Greet and welcome guests in a friendly and professional manner
• Present menus and provide detailed information about food and beverages
• Take accurate customer orders and communicate them to the kitchen
• Serve food and drinks promptly and correctly
• Check on customers to ensure satisfaction and handle complaints politely
• Set up tables and maintain cleanliness of the dining area
• Clear tables and prepare them for new guests
• Process bills and coordinate payments with the cashier
• Maintain proper hygiene and follow food safety standards
• Assist in arranging tables for special events or reservations
• Work collaboratively with kitchen and service staff
• Report any issues or customer concerns to the supervisor
• Ensure proper use and care of restaurant equipment

Qualifications 

• Minimum of secondary school certificate (SSCE or equivalent)
• Previous experience in hospitality or customer service is an advantage
• Basic knowledge of food service operations
• Ability to use POS systems is an added advantage

Preferred Skills 

•  Friendly and customer-focused attitude
• Good communication and interpersonal skills
• Neat appearance and professional demeanor
• Ability to work under pressure in a fast-paced environment
• Strong teamwork and cooperation skills
• Attention to detail and accuracy in taking orders
• Positive attitude towards work
• Reliable, punctual, and hardworking