Relationship Officer - Payroll Lending State at Primera Africa Finance Group

General Role

• Payroll Lending State - Public Sector business development.

Job Description

• Proactively identify the needs of potential customers and offer appropriate financial services and products
• Public Sector business development
• Create quality risk assets
• Meet targets in asset creation
• Drive CASA growth
• Deliver quality customer service in response to customer enquiries
• Build and maintain good relationship with clients
• Prepare weekly and monthly report on marketing activities
• Prepare monthly performance review report
• Perform other duties as may be assigned by the Team Lead or Head, Personal Banking.

KPIs:

• Achieve 100% of loan & deposit mobilization targets
• Achieve 100% of Customer acquisition and retention targets
• Maintain a PAR of 5% or less.

Qualifications

• A good 1st Degree in Banking & Finance, Marketing, Economics, Statistics, Sociology or any related field.
• A minimum of 2 years in public sector lending in a reputable microfinance bank and with excellent performance track record.
• Chartered Institute of Marketing (CIM) andMicrofinance Certificate Program or any other related qualifications are an added advantage.

Required Skills:

• Target driven and results oriented
• Analytical risk management skills
• Strong verbal and written communication skills
• Excellent relationship and people management skills
• Excellent efficiency for handling client related issues and providing solutions where required
• Computer Proficiency
• Good knowledge of digital and online marketing methods
• Understand data analytics
• Multitasking in order to successfully handle multiple accounts
• Must be tech-savvy
• Demonstrates exceptional strategic thinking and planning abilities
• Self-starter with mature analytical skills and ability to work under pressure
• Innovative and forward thinking, with a track record of executing new ideas.