First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank ...
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Relationship Manager - Public Sector Directorate (Port Harcourt)
Actively supporting the team’s client retention strategies by providing excellent service to customers.
Serve as the primary daily service contact for the clients
Conduct accounts reviews to track customer needs and usage trends
Track and maintain customer data/information
Initiate the development of products required to meet customer needs
Market the Bank’s products to meet customer needs
Ensure efficient service and maintenance of existing customers
Perform all other duties as may be assigned by the Business Manager.
As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook
Requirements
Education:
Minimum Education: HND / B.Sc. in any discipline, with minimum of Upper Credit for HND and 2.2 for B.Sc
MBA/ACCA or post graduate education as added advantage
Experience:
Minimum experience – 6 years relevant banking (marketing/business development) experience.
How to Build a Retention Strategy that WorksIn this article, you’ll learn how to build a retention strategy that works and keeps your employees invested in your organisation's success.
Staff Turnover and How to Calculate ItIn this article, we'll explain what staff turnover means, how to calculate it, why it matters, and what businesses can do to reduce it.
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