Registration Assistant at United Nations High Commissioner for Refugees (UNHCR)

Job ID: 34022
Location: Ogoja, Cross River
Salary Grade: G4
Hardship Level: D
Family Location Type: Non-Family

Description
Organizational Setting and Work Relationships:

• The Registration Assistant is a member of the registration team and is supervised by a more senior colleague who normally reports directly to the Registration Officer.
• The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management.
• S / he responds to queries from asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements.
• The Registration Assistant liaises with protection staff and partners to ensure timely identification and referral of persons of concern for protection follow up and may provide interpretation and/or translation services in cases for which s/he has the required language competencies.

Additional Information:

• All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks.
• In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR's core values of professionalism, integrity and respect for diversity.

Duties

• Conduct registration interviews in accordance with local SOPs and registration standards.
• Respond to queries from asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements.
• Maintain accurate and up-to date records and data related to all individual registration cases.
• Identify persons with specific needs and ensure timely referral to protection follow-up as required.
• Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation
• Act as interpreter and translator when needed.
• Refer cases to other units within the office and to implementing partners as necessary.
• Perform other related duties as required.

Minimum Qualifications

• G4 - 1 year relevant experience with High School Diploma; or Bachelor or equivalent or higher

Certificates and/or Licenses:

• Social Sciences; Statistics; Mathematics;
• Information Technology; HCR Protection Lrng Prog;

Desirable:

• Experience in working with UNHCR proGres software.

Functional Skills:

• IT-Computer Literacy;

Eligible Applicants

• This position is advertised open to Group 1, Group 2, if applicable, and external applicants.

Procedures and Eligibility:

• Interested applicants should consult the Administrative Instruction on Recruitment and Assignment of Locally Recruited Staff (RALS).
• Applicants must be nationals of and be locally recruited within the country of their employment.

Language Requirements:

• For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
• For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
• For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
• Please also note that English is essential for this Job Opening.
• Knowledge of local Language is highly recommended.