We are a social business committed to energy access and digital access in Africa. We make accessible to all innovative products that meet the needs of local populations to change their life.
Baobab+ is available in Senegal, Mali, Madagascar and Ivory Coast.
Baobab+ is part of Baobab Group, a digital finance group specializing in financial inclusion i...
Installation and configuration of workstation and Network Administration
Support Users on Business Applications e.g. COMobile, TUNEs, T24 e.t.c and escalate when required.
Perform User Account Management and update the required records promptly.
Monitors the SMS usage of Core Banking Application and ensure the recharge is done promptly without failure.
Ensures all customers receives One Time Password (OTP) upon Phone number registration. Investigate & resolve any User/Customer experienced issues. Escalate unresolved issues to line supervisor & IT Manager within 4 business hours.
In collaboration with User Support Officer (USO) ensures periodic checks of all active customers have their Phone numbers registered. Escalate noncompliance to Operation/IT Management.
Build, perform systems administration and automate software deployment using Optitune.
In collaboration with the IT Operations & Infrastructure Manager, ensure the Firewalls are properly configured and functional.
Manage Credit bureau Users access creation and deactivation in branches.
CREDIT INFORMATION
Submits credit/loan information of the customers to the bureaus regularly as regulated by CBN with accurate data.
GENERAL FUNCTIONS
Ensures hardware is appropriately configured, used, managed and train users on their tools
Provide end User support for IT Infrastructure/Services and resolve anomalies within 48 hours with walk around for business continuity. No ticket should remain unattended to within 4 business hours.
Update inventories relating to the computer network and system and ensure integrity, confidential and availability of Company resources.
Keep all Windows devices updated, managed and reported. (No windows updates older than 10 days, No antivirus updates older than 3 days, 100% of PCs under management and valid licenses). Ensure mobile devices are reported on MDM and Optitune respectively.
Perform routine checks on all network devices under jurisdiction and report anomalies within 24hours to management while following up on resolution.
Education / Experience:
University degree in Computer Science, Electronic Engineering, Computer Electronics or equivalent
One year of working experience in a similar position
Significant experience in Information Technology management
Average Salaries in Nigeria in 2026This guide brings together the average salary in Nigeria based on recent 2026 salary benchmarks. Salaries are listed by industry, experience level and city to give jobseekers, employers and HR professionals a more useful picture of salary levels in Nigeria in 2026.
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