Regional Internal Control Officer at Ecobank Nigeria

Specific Roles and Responsibilities

PROCESS

• Monitor adherence to bank policies, procedures, and regulatory requirements across all branches within the cluster.
• Conduct regular branch spot checks to identify process gaps, weaknesses, and risk areas.
• Ensure timely resolution of spot check findings and follow up on action plans.
• Implement initiatives to strengthen operational risk management and prevent fraud or mismanagement.
• Oversee daily branch operations to ensure uniformity in service delivery and operational excellence.
• Collaborate with branch managers to maintain high standards in cash management, customer onboarding, KYC compliance, and transaction processing.
• Review and approve operational exceptions in alignment with established guidelines.
• Identify and escalate any operational risks or irregularities within the cluster.
• Conduct periodic risk assessments to proactively mitigate emerging threats.
• Educate branch staff on operational risk management best practices.
• Act as a liaison between branch teams and central departments for operational guidance.
• Conduct training sessions for branch staff on compliance, process improvements, and customer service.
• Prepare and submit detailed reports on compliance, operational efficiency, and risk indicators for the cluster.
• Analyse branch performance metrics to identify trends and opportunities for improvement.
• Recommend corrective actions or process enhancements based on datadriven insights.

TEAM    

• Motivate, share ideas and provide onthejob training for the entire Internal Control Staff
• Manage and supervise the control functions for his Zone.

Education    

• A Good University degree with a minimum of 2:2 in any discipline.
• Possession of an advanced degree or professional certificate will be considered an advantage.

Work Experience

• Minimum of 8 years working experience in Internal Audit of a commercial Bank and/or Audit Firm

Skills    

• Sound core credit skills
• Exposure to process Re-Engineering
• Interpersonal skill
• Leadership / Supervisory
• Analytical/problem solving skill
• Computer appreciation (word- processing/Spreadsheet/PowerPoint)
• Excellent customer service orientation
• Database Management
• Independent minded

Knowledge    

• Strong knowledge of banking operations, audit, products & customer segmentation
• Strong accounting knowledge
• Fraud and Operational risk knowledge 
• Personalities and attributes    
• Paying attention to details
• Positive “can do” attitude.
• Goal driven and result oriented.