Reconciliation and Settlement Officer at FairMoney

Description

The role of a Reconciliation and Settlements officer is very important at FairMoney because of its many products and integrations with a number of third party applications. The aim of the role is to ensure that all the transactions of bank (i.e. payments, transfer, card transactions, etc.) are reconciled timeously to identify and resolve the open items.

The specific Job Description of the role is as detailed below:

• Reconciliation of Card withdrawals transactions on our Point of Sale (POS) on a daily and monthly basis;
• Reconciliation of NIP transactions on a daily and monthly basis.
• Send out outstanding transactions to partners daily and ensure resolution.
• Ensure that unauthorized debits in the reconciled products accounts are escalated to partners and resolved.
• Provide a monthly report on payable and receivable transactions with partners.
• Treat disputes raised on DRS accurately and ensure that all customer complaints applicable to your desk are resolved.

Requirements

• Bachelor degree in numerate discipline
• Good analytical skills, high level of accuracy and attention to details;
• Strong Microsoft Excel and data analysis skills;
• Problem-solving skills
• Be an effective team player with a positive attitude;
• Minimum of 3 years experience in a similar role.
• Experience in financial institutions, especially Fintech (i.e. large base of transactions), would be an advantage

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Work From Home
• Training & Development