Quality Assurance / Quality Control Backend Officer at Ikeja Electricity Distribution Company

Role Purpose

• This role will be responsible for assisting Backend specialist, coordinate and resolve post metering issues in the respective Business Units.

Responsibilities

• Ensure quality standards on all metering initiatives are met from both self and officers in the back office.
• Ensure daily validation and evaluation of the survey/installation.
• Check for consistency in survey/installation and reporting.
• Ensure closure of Non-conformance by the subcontractors or NMD reps at the various BUs.
• Weekly Performance reporting.
• Generation of quality of all metering activities & analyze the report.
• Escalation of issues to relevant teams which include BU Vigilance Teams, QAQC Surveillance Team and Others.
• Ensure field operation performance and compliance to policies.
• Submission of weekly evaluation report to QAQC Field unit. Team with List of installation to be visited for surveillance
• Update resolution feedbacks received from cross functional units.
• Carrying out all other functions as designated in line with achieving the departmental objectives.
• Comply with Quality Management System / Operational Health & System requirements including objectives and applicable regulations relating to assigned jobs.

Minimum Qualifications

• First Degree in Social Science/ Engineering
• Requires minimum of 1 year post qualification experience 
• Technical Competencies
• Maximum Demand Meter Reading skills
• Maximum Demand (MD) Meter Installation & Maintenance skills
• Electricity Regulations and Policies
• Business Intelligence
• Energy Loss Reduction Techniques Management
• Data Gathering and Analysis
• Behavioral Competencies
• Communication and Interpersonal Relations
• Supervisory/Managerial Skills
• Problem Solving and Decision Making
• Managing Resources
• Business Focus.