Program Manager & Social Media Lead at Emergency Healthcare Consultants (EHCON)

• The Program Manager & Social Media Lead will play a dual role in managing ECRF’s strategic programs and leading its digital engagement. This individual must be highly organized, creative, and comfortable working in dynamic, high-stakes environments — particularly during health crises where timely communication and coordination are critical.

REQUIRED QUALIFICATIONS AND COMPETENCIES

• Bachelor’s degree in public health, Communications, Project Management, or related field.
• Minimum of 2 years of relevant experience in program management or health communications.
• Strong understanding of social media platforms (Instagram, Facebook, LinkedIn, Twitter, TikTok, YouTube).
• Proficiency in Google Workspace, Microsoft Office, Canva, and CapCut or similar tools.
• Excellent written, verbal, and visual communication skills.
• Strong organizational and multitasking skills with attention to detail.
• Comfortable working in fast-paced settings and responding quickly during emergencies.
• Experience with CRM platforms is a plus.
• Past track record of successful grant writing and fundraising.
• Knowledge of board governance is a plus.

CORE WORKING RELATIONSHIPS

• Internal: ECRF Executive Team, Program Associates, Volunteers, Board of trustees
• External: Government agencies, donors, clinicians, media, community partners

ACCOUNTABILITIES/RESPONSIBILITIES

• Program Oversight
• Serve as a liaison to the board and will serve as the board secretary.
• Drive fundraising campaigns to hit the annual donation target
• Organize the ECRF volunteer program
• Plan and implement ECRF programs in line with strategic objectives.
• Coordinate training sessions, research dissemination, stakeholder meetings, and advocacy campaigns.
• Draft donor reports, concept notes, and impact summaries.
• Support grant writing and partnership development.
• Track program budgets and assist in financial monitoring.
• Compile and analyze data from field activities and reports.
• Social Media & Communication
• Develop and maintain a content calendar aligned with ECRF’s goals.
• Create high-quality graphics, videos, and stories that inform and inspire.
• Grow engagement and following across all platforms.
• Monitor trends and respond to relevant public health developments.
• Respond promptly to DMs, comments, and tags.
• Generate monthly analytics reports and propose data-driven improvements.
• Ensure all content is aligned with ECRF’s branding and tone.

WORKING SCHEDULE

• Standard hours: 9:00 AM – 5:00 PM (Monday to Friday
• Expected hours per week: 50
• Flexibility required: Some evenings and weekends, especially during emergency response periods or advocacy campaigns.
• Crisis Response Expectation: Must be available to respond and coordinate communications and logistics outside regular hours in the event of emergencies or urgent program needs.

Benefits and Requirements

• You will be provided a work laptop and access to the internet on office premises.
• The laptop is not for personal use.
• A work telephone with a credit allowance will be provided.
• This phone is not for personal use. · 4 weeks of annual leave of which no more than 2 weeks taken at once.
• Health insurance after 6 months when the probation period is over