Porter at Bible Society of Nigeria

Purpose of the Job

• To ensure that all guests are properly checked into their rooms, acquaint guests with the facilities in the room and ensure everything in the room is intact before checkout.

Key Responsibilities

• Help to carry guests’ luggage during check in and check out.
• Fixing minor issues like changing of light, bulbs, cleaning of work areas including entrance.
• Helping guests /customers acquaint themselves with the facilities in the room.
• Interact with customers and clients professionally.
• Ensure everything in the room is intact before checking out.
• Carry out other responsibilities assigned by the manager while maintaining professional composure always.
• Welcome guests to the hotel and carry their luggage.
• Answer queries about the hotel and make reservations.
• Arrange taxis and book tickets.
• Run errands, such as picking up dry cleaning.
• Take messages.
• Give directions.
• Move furniture or equipment to set up rooms for events.
• Respond to safety and security issues.

Educational Qualifications

• National Diploma in any related field or Senior Secondary School Certificate.

Years of Experience:

• Minimum of 2 years cognate experience.

Skills Required:

• Good time management skills, attention to details and good interpersonal communication (written and verbal communication). Computer knowledge is an added advantage.