People Operations Specialist - Employee Lifecycle Services at Moniepoint Inc.

About the role

• The People Operations Specialist (Employee Lifecycle Services) supports the delivery of seamless onboarding, offboarding, and employee transition experiences across Moniepoint’s global workforce.
• This role ensures that every operational touchpoint — from pre-boarding to exit — is executed accurately, on time, and in compliance with internal policies and local regulations.
• You’ll work closely with the People Operations, Talent Acquisition, IT, and Finance teams to keep processes running smoothly and ensure every employee’s start and finish feels structured, efficient, and human.

Duties & Responsibilities

• Execute onboarding and offboarding tasks in line with established workflows, checklists, and timelines.
• Coordinate with Talent Acquisition, IT, and Finance to ensure timely provisioning of tools, documentation, and system access.
• Maintain accurate employee records and ensure all lifecycle documentation is properly stored and compliant.
• Track and monitor onboarding and offboarding activities to ensure completion and identify areas for improvement.
• Support the preparation of employment letters, contracts, and confirmation documents.
• Respond to employee and stakeholder queries regarding onboarding or exit processes in a timely and professional manner.
• Provide administrative support for compliance checks, audit readiness, and reporting within the lifecycle function.
• Contribute to process improvement by sharing feedback and supporting automation or standardization initiatives..

What Success Looks Like (6–12 Months)

• Onboarding and offboarding activities are completed on time with zero critical errors.
• Documentation and data are accurate, compliant, and audit-ready.
• Employee feedback on onboarding/offboarding experience shows continuous improvement.
• Internal stakeholders see you as a reliable, detail-oriented, and solutions-driven team member.
• You demonstrate growing independence and confidence in managing lifecycle workflows.

Requirements

• Bachelor's Degree in Human Resources, Business Administration, or a related field.
• Certification in People management, such as aPHRi or PHRI, is preferred.
• 3 - 4 years of HR or People Operations experience, with strong exposure to onboarding and offboarding processes.
• Familiarity with HRIS systems and documentation management.
• Strong attention to detail and ability to maintain confidentiality.
• Excellent coordination, communication, and time management skills
• Proven ability to design, document, and optimize operational processes.
• Experience in a multinational, fintech, or fast-paced corporate environment.
• Comfort working with digital tools and workflow automation platforms.
• Working knowledge of HR systems and automation tools (e.g., BambooHR, Workday, SAP, Deel).
• Knowledge of employment laws and regulations.

About You:

• You’re organized and proactive, with a genuine passion for delivering great employee experiences.
• You take pride in accuracy and follow-through, ensuring no detail is missed.
• You communicate clearly and collaborate easily across teams.
• You’re curious and open to learning, continuously improving how you work.
• You balance professionalism with empathy — understanding that people’s first and last impressions matter.