Moniepoint is a financial technology company digitising Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed.
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The Lead, People Business Partnership acts as a strategic connector between enterprise people strategy and business execution.
This role partners with senior business leaders to design and implement people initiatives that strengthen performance, engagement, and organizational capability.
Working closely with COEs and the broader People leadership team, the Lead ensures that workforce plans, leadership effectiveness, and change programs are delivered with consistency, insight, and measurable business impact.
Key Responsibilities
- Partner with business leaders to operationalize people plans, ensuring alignment with organizational goals and talent priorities.
- Manage day-to-day employee lifecycle matters in partnership with People Operations and Employee Relations.
- Coach line managers on performance management, feedback, and team engagement.
- Analyze people metrics (attrition, engagement, performance) to identify local trends and propose solutions.
- Support organizational design, workforce planning, and change initiatives.
- Collaborate with COEs (Talent Management, Total Rewards, Learning, ER) to deliver enterprise programs into business units.
- Act as a culture champion, driving inclusion and accountability through daily interactions.
Qualifications
- 5–7 years HR experience, including 3+ years in HRBP or advisory role.
- Proven capability managing multiple business units or teams.
- Sound understanding of HR processes and labor regulations.
- Analytical mindset with ability to interpret data trends.
Preferred Qualifications
- Experience in fintech, banking, or digital environments.
- Exposure to organization-wide HR transformation or scaling initiatives.
About You
- You’re a strategic operator who balances business acumen with people insight.
- You see patterns in data, behaviors, and structure — and use them to shape decisions that build capability and performance at scale.
- You’re confident in influencing senior leaders, framing complex people issues in business terms, and driving clarity where ambiguity exists.
- You’re a coach and connector — developing PBPs to think critically, partner strategically, and deliver with empathy and precision.
- You collaborate fluidly across COEs, ensuring that enterprise initiatives translate into meaningful impact on the ground.
- You’re known for your sound judgment, calm under pressure, and ability to hold leaders accountable while strengthening trust.
- Above all, you elevate the people function — turning strategy into measurable outcomes that advance both culture and commercial success.
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The Data Analyst will be responsible for driving the growth and success of payment products by developing strategies that enhance user acquisition, retention, and overall product engagement. This role requires a blend of analytical skills, strategic thinking, and collaboration across various teams to ensure that payment solutions meet market demands and align with business objectives. Typically, you ensure that the product not only attracts users but also grows efficiently as the company scales.
Key Responsibilities
- Work closely with product managers, business, development and data engineering teams to guide the sales, marketing and growth team in problem discoveries, monitor and give visibility of product metrics and KPIs.
- Translate product and business questions into analysis and actionable insights.
- Develop and maintain scalable and self-service visualization tools and dashboards.
- Own end-to-end everything analytics related to Marketing and Growth Product: products development cycle, from data requirement gathering and opportunity sizing, to experimentation and post-launch impact analyses.
- Build robust relationships with stakeholders acting as a strategic and supportive link between the technology, business, and product.
- Apply various advanced mathematical and statistical modeling techniques and analyses (A/B test, multivariate test, clustering, supervised learning, etc) to solve for product and business problems that drive the highest impact.
Qualifications
- 3-4 years of professional experience outside of an academic and internship setting, in a quantitative analysis role in top companies/industries (tier 1 consulting firms, investment banking or tech companies with heavy use of in programming).
- Excellent SQL skills - tested during the process
- Demonstrated experience in designing and analyzing experiments in digital products (A/B test, multivariate, etc.)
- Knowledge of visualization tools like Tableau and Looker and others
- Experience with the application of statistical modeling and advanced analytics to provide product-shaping insights
- Experience in statistical programming (Python) and experience working with popular tools such as Pandas, SciPy, Jupyter/iPython notebooks
- Excellent spoken and written English
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As a Senior Product Designer, you will be responsible for executing high-quality designs for our financial products, ensuring they are intuitive, accessible, and effective. You will collaborate with cross-functional teams, mentor junior designers, and champion user-centred design within the organisation. This role requires a strategic mindset, deep UX/UI expertise, and the ability to translate complex financial concepts into seamless user experiences.
What you’ll do
- Define and execute design strategies that align with business objectives and user needs.
- Lead the end-to-end design process, from discovery and research to wireframing, prototyping, and final UI execution.
- Conduct advanced user research, usability testing, and A/B experiments to validate and refine design solutions.
- Partner closely with product managers and engineers to ensure seamless implementation of designs.
- Design scalable UI components and contribute to our evolving design system.
- Advocate for accessibility (A11y) and inclusive design principles, ensuring our products serve a diverse user base.
- Create and refine micro-interactions and motion elements to improve user engagement and usability.
- Use data-driven insights to continuously improve the user experience and optimise for business impact.
- Mentor and guide junior designers, fostering a culture of excellence and innovation.
- Stay ahead of fintech trends and best practices to drive product innovation.
What you need to succeed
- 3+ years in a senior product design role, with a strong focus on UX and a demonstrated ability to lead impactful projects
- Mastery of visual design, typography, grids, layout, and colour theory.
- Expertise in interaction design, information architecture, and user flows.
- Deep understanding of designing for both mobile and web platforms, ensuring responsive and adaptive experiences.
- Strong knowledge of behavioural psychology and how it influences user decision-making.
- Extensive experience conducting usability testing, user interviews, and heuristic evaluations.
- Ability to synthesise qualitative and quantitative insights into impactful design decisions.
- Familiarity with UX analytics tools (Google Analytics, Mixpanel, Hotjar, etc.).
- Proficiency in atomic design principles and building scalable UI frameworks.
- Strong knowledge of motion design tools (Lottie, After Effects, Principle) to create dynamic user experiences.
- Experience mentoring and guiding junior designers.
- Ability to articulate design rationale and influence stakeholders across teams.
- Comfortable working in agile, fast-paced product teams.
- Figma mastery - deep experience with auto layout, design tokens, component variants, interactive prototypes, and scalable design libraries.
- Proven experience in fintech and/or SaaS environments, with a strong understanding of industry challenges and user behaviours.
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The Head of Recovery is a strategic leadership role responsible for architecting and executing Moniepoint’s debt recovery framework. As a qualified legal professional, you will ensure minimal credit losses by optimizing the recovery unit’s efficiency through a blend of rigorous legal strategy and operational excellence.
In this capacity, you will develop and implement comprehensive recovery strategies, design the organizational structure of the recovery unit, and recruit high-caliber talent. Your deep legal expertise in debt litigation and asset recovery will be vital in navigating complex delinquency cases. You will leverage a data-driven approach to evaluate the efficacy of recovery tactics and personnel performance.
What you’ll get to do
- Develop and execute recovery strategies to reduce non-performing loans and bad debt provisions.
- Act as the primary legal strategist for the recovery department, ensuring all actions comply with financial regulations and debt collection laws.
- Manage high-level engagements with external stakeholders, including law enforcement agencies, regulatory bodies, and external counsel, to expedite the resolution of non-performing loans (NPLs).
- Design the recovery organisation and supervise the hiring process for recovery talent
- Optimise the effectiveness of the recovery team by setting clear objectives and key performance indicators (KPIs).
- Continuously provide training to the recovery network in alignment with established recovery strategies and industry best practices.
- Report on recovery performance and provide insights to senior management.
- Collaborate with internal departments such as credit, legal, risk, and finance to align recovery efforts.
Qualifications
- Bachelor’s degree in Law (LLB)
- Minimum 7 years of experience in debt recovery/litigation in Nigeria
- Strong knowledge of debt recovery laws, banking regulations, and court procedures in Nigeria.
- At least 7 years of experience in credit recovery
- Strong network of legal and law enforcement contacts across the country
- Proven experience in leading a recovery team and managing high-value non-performing loans
- Proven experience in handling recovery in each of the 6 geo-political zones in Nigeria
- Excellent negotiation, problem-solving, and decision-making skills.
- Strong analytical skills and ability to interpret financial data
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We are currently looking to hire a Business relationship manager, the ideal candidate will be responsible for POS Merchant Acquisition, developing sales strategies and identifying business growth opportunities.
What you’ll get to do
- Engage in business development activities and solicitation of new business; Customer acquisition through sale of the bank’s products and services.
- Cross selling of bank products and services.
- Actively seeking out new sales opportunities through cold calling, networking and social media
- Create marketing strategies to achieve sales targets.
- Conducts daily meetings with the sales team and carry out reviews on the previous day and jointly plan for the week ahead
- Manages and maintains current business relationships
- Conducting market research to identify selling possibilities and evaluate customer needs
- Participate in market storms, community fairs and cluster marketing events e.g. Trade Fairs
- Implement best practices to meet customers’ needs and requirements.
- Prepare and deliver appropriate presentations on products and services
- Collaborate with team members to achieve better results
- Gather feedback from customers or prospects and share with internal teams
- Understand customer financial needs and objectives.
- Recommend appropriate financial product or service to the customer.
To succeed in this role, we think you should have
- Minimum 1-2 years in-depth sales experience, preferably in the banking, fintech or similar industries.
- Strong understanding of the local financial services industry
- Experience in marketing/sales within the banking sector with emphasis on onboarding and managing Merchants.
- Experience selling lending services and merchant POS devices to corporates should be an added advantage (Good network of enterprise merchants)
- Strong business acumen and analytical thought process.
- Ability to execute goals independently with little or no supervision.
- Excellent communication skills.
- Tertiary education from a recognised institution.
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The Regional Credit Manager is saddled with the duty of managing a credit portfolio in an assigned geographic region. The Regional Credit Manager is expected to maintain a profitable loan portfolio and manage the field credit network in that region.
The Regional Credit Manager is a data driven and strategic leader that leverages on data to effectively guide his team towards meeting business and financial objectives. You would also be directly involved in managing key accounts in the region to ensure they perform and to eliminate churn.
The Regional Credit Manager must be an expert in credit risk, credit monitoring and credit analysis and should be able to distill this information into the field credit network under his/her management.
Job Responsibilities:
- Oversee and maintain a profitable loan portfolio within the assigned region.
- Drive achievement of loan disbursement targets for the region.
- Monitor portfolio performance and ensure loan defaults remain within acceptable thresholds.
- Supervise and support the regional field network to deliver on growth, profitability, and efficiency objectives.
- Ensure timely execution of all key credit field operations in compliance with internal policies and established SLAs.
- Provide management with strategic insights on regional credit performance, risks, and emerging opportunities.
- Build and maintain strong relationships with the sales network to support lending business expansion.
- Manage key accounts and foster long-term partnerships with major customers.
- Actively track the regional credit portfolio and implement proactive measures to mitigate default risks.
- Coach, train, and mentor the regional credit team to strengthen capacity and performance.
- Identify, recruit, develop, and retain top-performing talent within the regional credit network.
- Undertake other credit-related assignments as delegated by supervisors.
Qualifications and Skills
- Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related field (Master’s degree or MBA is an added advantage).
- Minimum of 7–10 years’ experience in credit risk management, lending operations, or related roles, with at least 3–5 years in a supervisory or regional leadership capacity.
- Strong knowledge of credit analysis, loan underwriting, portfolio management, and collections strategies.
- Proven ability to manage large loan portfolios while maintaining profitability and minimizing default rates.
- Strong understanding of credit risk frameworks, regulatory requirements (CBN guidelines, IFRS 9, etc.), and industry best practices.
- Demonstrated track record in driving loan growth in retail, SME, or agent-based lending models.
- Strong data analysis and reporting skills; proficiency in Excel, credit MIS tools, and other financial systems.
- Excellent leadership and people management skills, with experience in building, mentoring, and retaining high-performing teams.
- Strong stakeholder management abilities, including collaboration with sales, operations, and risk teams.
- Analytical thinker with problem-solving skills and the ability to make sound credit decisions under pressure.
- Strong communication and presentation skills, with the ability to provide actionable insights to senior management.
- High ethical standards, integrity, and sound judgment in credit decision-making.
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As the Principal of People Transformation & Change, you’re the architect of our People strategy execution. You won't just manage projects; you’ll integrate the entire employee lifecycle—Recruitment, Operations, Business Partnering, and Development—into one seamless flow.
Your goal is to ensure our People Team scales as fast as our business, turning "scrappy" startup processes into a systematized global engine that supports our 3,000+ employees.
Key Responsibilities
- Drive the Roadmap: Take end-to-end ownership of the People Transformation Roadmap, ensuring we hit every milestone from Q1 to Q4 on time and with impact.
- Architect the Future: Facilitate workshops to map our current "As-Is" processes, identify bottlenecks, and design "To-Be" workflows that prioritize automation and data integrity.
- Unblock Dependencies: Lead weekly transformation meetings with Talent Acquisition, PBP, and Ops Leads to keep everyone aligned and moving forward.
- Champion Change: Create the communications, training, and "nudges" that help our managers and employees adopt new, smarter ways of working.
- Engineered Quality: Implement governance frameworks that stop data silos from re-emerging, ensuring our systems speak to each other effortlessly.
- Reporting & ROI: Define what success looks like through clear KPIs and provide regular progress updates to the CPO.
Qualifications
- The Experience: 5-7 years in Management Consulting, People Operations, or Business Transformation. You’ve lived through the "chaos phase" of a high-growth fintech or global tech company.
- Transformation Track Record: You’ve successfully led large-scale HR transformations across multiple regions (ideally Nigeria and the UK).
- Process Mastery: You’re an expert in process redesign. If you have a Six Sigma or Lean certification, that’s a plus.
- Influencing Power: You can guide C-suite stakeholders and lead cross-functional teams with diplomacy and authority, even without direct reporting lines.
About You
- You’re a Silo-Cracker: You have a natural allergy to manual workarounds. You see where data gets stuck and have the grit to fix it.
- You Speak Human and Data: You can translate a complex technical API integration into a simple, value-driven story for the CPO.
- You’re a Change Catalyst: You know that 80% of transformation is psychological. You’re great at managing resistance and celebrating small wins to keep the team empowered.
- You Thrive in the Storm: Messy data and legacy processes don't intimidate you—they energize you. You’re motivated by bringing order to complexity.
Method of Application
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