People Operations Executive at Filmhouse Cinemas Limited

Job Responsibilities

Cinema People Operations:

• Act as the first point of HR contact for managers and staff across cinema locations
• Conduct regular site visits, gathering structured staff feedback and raising issues proactively
• Support Cinema Site Leadership with day-to-day people management decisions and documentation
• Maintain accurate headcount records and staff data for each cinema location
• Track attendance, leave, and workforce data and feed into the weekly HR snapshot.

Payroll & Compensation Administration:

• Collect, verify, and process payroll inputs for cinema staff on a monthly cycle
• Liaise with Finance to ensure timely and accurate salary processing
• Track and administer shift allowances, incentive payments, and variable pay components
• Resolve payroll queries from staff quickly and accurately.

Employee Relations & Welfare:

• Handle first-line disciplinary, grievance, and welfare matters in line with Company policy and Nigerian labour law
• Escalate complex or sensitive cases to the Head of HR with full documentation and context
• Support the management of probation reviews, contract renewals, and exit processes for cinema staff
• Build trusted relationships with cinema teams that make staff feel heard and supported.

Talent Acquisition & Pipeline:

• Support recruitment for cinema-based roles in coordination with the support office HR team
• Keep an active eye out for potential candidates - whether roles are currently open or not - and feed strong profiles into the talent pool
• Coordinate onboarding of new cinema hires including induction, documentation, and system registration
• Ensure all new starters are fully set up and supported through their first 90 days.

Reporting & Compliance:

• Feed accurate field data into the weekly HR snapshot and monthly reporting cycle
• Ensure all cinema HR documentation is complete, filed, and audit-ready
• Flag compliance risks and people issues early - before they become crises.

Qualifications

• Degree in Human Resources, Business Administration, or a related field
• 2–4 years of HR experience, with significant exposure to field or operational HR
• Hands-on payroll administration experience
• Strong employee relations capability
• Genuine warmth and strong interpersonal skills 
• Good energy: you are the kind of person who lifts the room, not drains it
• A natural spotter of talent 
• Comfort with multi-site working and regular travel to cinema locations across Nigeria
• Organised, detail-oriented, and reliable
• Proficiency with Microsoft Office (Word, Excel, Outlook).

Additional Information:

• CIPM or equivalent certification
• Experience in hospitality, cinema, retail, or any customer-facing multi-site environment
• Familiarity with Nigerian labour law, particularly as it applies to shift workers and casual staff
• Experience supporting management of disciplinary and misconduct processes.