People & Culture Officer at Search For Common Ground’s International

Position Summary

Search is seeking an experienced People & Culture Officer for our country office in Abuja. The People and Culture (Human Resources) team is responsible for the implementation of Human Resource strategies and policies, effective HR management, staff performance management, and facilitation of knowledge building and sharing. The P & C team collaborates with other departments, including Programs, Finance, Procurement, Admin & Logistics, Program Development, Safety & Security and Information Technology.

The People & Culture Coordinator will report to the Country People & Culture Manager

Responsibilities

• Reinforce Search for Common Ground’s regulations, policies, processes, procedures, and standards to uphold Human Resources compliance and confidentiality.
• Maintain knowledge of Search for Common Ground’s policies, procedures, standards, Code of Conduct, country-specific labor laws, and Human Resources best practices.
• Contribute to the maintenance and accuracy of employee data for metrics, data analysis, reporting, and other HR programmatic and decision making activities
• Reinforce effectiveness of labor law compliance and processes supporting HR programs including but not limited to onboarding, performance management, change management, management, recruitment, offboarding,learning and development, benefits, pay, and offboarding.
• Ensure payroll process flow is integrated with Finance department

Human Resources Operations

• Respond to routine Human Resources requests including benefits administration, compensation, recruitment and selection, employee relations, performance management, policies and procedures, etc. with limited supervision.
• Relay non-routine requests to the manager.
• Conduct periodic checks on Human Resources operations systems, processes, and procedures for effectiveness and efficiency.
• Recommend corrective actions to Human Resources operations systems, processes, and procedures to improve effectiveness and efficiency.
• Participate in the review of Human Resources policies and procedures, guidelines, and processes to improve effectiveness and efficiency.
• Ensure employee information is accurate and updated in the Human Resources Information System (HRIS) including contract end dates, line managers, salaries, position titles, etc.
• Ensure accurate paper and electronic files are maintained including, employee files, recruitment files, performance management, leave tracking, letter/contract management, etc.
• Participate in employee relations, performance management, compensation, and benefits administration matters, etc. with supervision

Human Resources Programs and Initiatives

• Partner with the Regional HR Business partner for work processes that support pay reviews for internal equity and market trend monitoring and resulting recommendations, as well as collaboration for following guidance for promotions, transfers, and position reclassifications.
• Facilitate a full recruiting process, including and not limited to advertising open positions, shortlisting candidate resumes, distributing relevant information, scheduling interviews, collecting interview notes/feedback, reference checks.
• Collaborate on creating new employee contracts,
• Facilitate new employee orientation and onboarding, including and not limited to collaborating with other departments, announcements, orientation schedules, orientation packets.
• Collaborate on a full performance review process including and not limited to announcements, tracking completed reviews, collecting final reviews, etc.
• Participate in identifying staff development and training opportunities.
• Infuse organizational values into all work.
• Other duties that are broadly in line with the above key contributions as assigned.

Payroll

• Collaborate with Finance department on payroll process flow including but not limited leave reconciliation, salary adjustments, and adding/removing employees to/from the payroll systems
• Review payroll for accuracy including but not limited to salary adjustments and leave requests.

Competency Behavior Indicators (Knowledge, Skills, And Abilities)

• Initiates brainstorming or problem-solving meetings. With time in job, develops skills for analyzing and communicating program successes and failures; reports lessons learned to the team and other members.
• Represents Search at local and international events and meetings for professional organizations, vendors, partners, and funders. Develops skills to independently initiate and maintain relations with vendors, partners, and funders. Articulates Search program/project goals and objectives within Search and to external audiences.
• Demonstrates appreciation for diversity of thought. Builds cross-functional relationships with other functional departments.
• Demonstrates ability to be adaptable and willing to confront and change own ideas and preconceptions with the resiliency and flexibility to make changes based on hearing a diversity of thoughts.
• Drafts team documents, briefing materials, and presentations. Articulates program/project objectives and how they fit into a team’s goals and/or Search’s mission and adapts to the communications setting.
• Applies standards, identifies areas for standardization, and coordinates across functions from a multicultural perspective that reflects consideration of other cultures, other viewpoints, and other ways of doing things.
• Takes into account the environmental landscape, assesses one's own and others' viewpoints in their environment, and proposes solutions from an ethical perspective.
• Recognizes the options available for solving problems, conducts analyses, and calculates metrics and other technical tools to support informed decision making.
• Conducts Quality Control of team documents, briefing materials, presentations, and systems data. Carefully reviews and checks the accuracy of information in work reports, management information systems, or with other individuals and groups. Checks the accuracy of one’s own and others’ work. Proactively informs management of potential risks and concerns; suggests resolutions.
• Independently prioritizes time to reach deadlines and reaches end results of assignments with ability to accomplish multiple steps with limited to no supervision.

Type and Nature of Contacts

• Routinely coordinates with colleagues and consultants on-site and in the field and resolves problem situations with tact.
• Represents, as assigned, selected programs or projects and other organizations, including donors, vendors, and international and local partners.
• Interacts with US office, country office and regional staff.