People & Culture Assistant at FHI 360

Requisition ID: 2025200618

Basic Function

• The People & Culture Assistant provides administrative and transactional support for the country office’s People & Culture (P&C) operations in Maiduguri.
• This role is responsible for maintaining accurate personnel records, supporting recruitment and onboarding activities, coordinating logistics for training, and assisting with payroll and benefits administration.
• The P&C Assistant ensures high-quality customer service to staff and helps maintain compliance with P&C policies, procedures, and local labor regulations.

Duties and Responsibilities

• Support recruitment processes and arranging interviews, liaise with candidates and administer application forms as required and conduct reference checks,
• Follow-up on approvals for all P&C documents such as signing of requisition forms, contract letters and other documents.
• Printing of ID cards for new hires and sending forms completed to IT for email addresses
• Prepare employee, internship and contracts and follow-up to get the required documentation
• Support the entire administrative employee lifecycle from entry to exit
• Manage the filing and archiving of documents (hardcopy and electronic filing) 
• Organize the administrative induction of newcomers (briefing of new staff on P&C policies and procedures)
• Responsible for P&C reporting monitoring, build and update specific P&C information, reports and checklists (employees’ list, headcount, entry/exit checklists, turnover, etc.)
• Support on ad hoc projects to reinforce collaboration/information sharing between P&C, Finance and IT teams and help reinforce the overall general support services
• Assist in preparing introductory letters, transfer letters and external correspondence for vetting.
• Look for opportunities for improved P&C administration effectiveness
• Performed any other tasks assigned.

Minimum Qualifications & Experience

• Bachelor’s degree in human resources management, Business/Public Administration or equivalent with 1-3 years relevant administrative experience, preferably working in an established P&C international environment.
• Demonstrated success in multicultural environments is an advantage.
• Member of HR professional body is an advantage.

Skills & competencies:

• Excellent communication, presentation and interpersonal skills.
• Excellent oral and written English language communication skills.
• Excellent planning and organizational skills, with proven administrative skills and knowledge of office practices, procedures and administrative systems, including filing systems.
• Knowledge of human resources practices.  Ability to manage competing priorities effectively in a constantly changing environment, meet deadlines and work calmly under pressure.
• Strong coordination and time management skills.
• Strong teamwork skills with the ability to both support colleagues and request support as and when required.
• High level of confidentiality.
• Integrity-Honest encourages openness and transparency, demonstrates highest levels of integrity.
• Ability to draft well-written, professionally presented documents.
• IT experience – Proficient in Microsoft Office and database applications.
• Commitment to FHI 360 mission, vision and values