OSP Supervisor at IpNX Nigeria Limited

Job description

• As the OSP Supervisor, you’ll be responsible for overseeing the maintenance and civil work activities of ipNX’s fiber optic outside plant (OSP) network. You’ll play a vital role in ensuring optimal network performance, driving fast service restoration, and maintaining solid relationships with corporate clients, retail customers, and local authorities.

Key Responsibilities:

• Lead the restoration of service faults:
• Corporate customers: within 3 hours
• Retail customers: within 12 hours
• Proactively plan and execute preventive maintenance on the fiber network
• Monitor and report FTTH network performance, ensuring MTTR improvement
• Supervise civil work projects and ensure adherence to quality standards
• Manage FOS customer activations within 3 days of signup
• Provide timely incident reports and weekly operations updates

What You Bring:

• A degree in Telecoms, Engineering, or Applied Sciences
• At least 2 years of telecom experience, especially in fiber network deployment
• Strong knowledge of FTTx/P2P fibre technologies, OTDR, LSPM, splicing, and VFL
• Ability to interpret fiber network designs and produce accurate documentation
• Working knowledge of MS Office, Microsoft Project, and GIS/AutoCAD/Visio tools
• Excellent communication, problem-solving, and interpersonal skills
• Familiarity with Right of Way (ROW) licensing and Nigerian civil work regulations

Preferred Traits:

• Customer-focused | Tech-savvy | Innovative | Resilient | Fast learner | Action-oriented