Operations Manager at Risk Control Services Nigeria Limited

Job Description

• The Operations Manager reports directly to the CEO and oversees the general operations of the company. The primary emphasis for this position focuses on operations management, human resource management, and inter-departmental coordination.

Primary Duties and Responsibilities

• Administering a system of quality control in the company’s operations.
• Establishes and ensures departmental guidelines and performance standards are met.
• Assumes leadership role in strategic planning and establishing short and long-range goals.
• Initiates program planning in support of goals.
• Develop in conjunction with the managers of the company, plans for the growth and development of the company and the expansion or improvement of company services.
• Administers a strong performance-oriented culture. Confers with Unit Managers to ensure customers receive effective and responsive service,staff are well informed and are customer service oriented.
• Assumes a leadership role in developing and maintaining on-going customer service programs.
• Confers with HR to ensure proper human resources operations, in the recruitment, hiring, mentoring and evaluating unit managers.
• Assists in the planning and implementation of all training sessions.
• Assists in maintaining standards of safety for staff, as defined by Environmental Health and Safety regulations.

Requirements

• Candidates should possess a Master's Degree qualification with 3 - 5 years work experience.
• Background in Law will be an added advantage.
• Applicants must have worked in a well structured and processes driven enviroment.
• Applicants must have strong background in policy and process design and management.
• Applicants must reside within Lekki - Awoyaya axis
• Applicants must be availablefor immediate resumption.