Operations Manager at First Excelsia

client, a fashion house, is seeking to hire an experienced Operations Manager to join its team. The role holder’s primary responsibility will be to oversee and optimize the day-to-day operations of our client’s business.

The role holder will be responsible for driving operational excellence, meeting customer expectations, and achieving business objectives.

Job Responsibilities:

• Oversee and improve operation processes to enhance efficiency and productivity.
• Collaborate with cross-functional teams to ensure seamless workflow.
• Implement strategies to meet organizational goals and objectives.
• Monitor and analyze key performance indicators to drive continuous improvement.
• Identify areas for optimization and implement innovative solutions.
• Foster a positive and collaborative work environment.
• Provide administrative support to various departments
• Process invoices, purchase orders, and other financial documents
• Maintain and update various databases and spreadsheets such as customer information, inventory records
• Answer phone calls and respond to emails in a timely and professional manner
• Perform other administrative tasks as assigned

Person Specification

• Bachelor’s Degree in Business Management or a related role
• Minimum of 5 years proven experience in operations management, Administration or a relevant field
• Experience in Fashion is an added advantage
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Detail-oriented and able to work independently with minimal supervisior