Office Assistant at Rhizome Consulting

Summary

• The Office Assistant will provide high-quality administrative, clerical, and operational support to ensure the smooth running of the PIND Abuja Office. The role focuses on maintaining office organization, supporting staff coordination, assisting with logistics, and enabling leadership and teams to focus on strategic priorities. The position holder will be the frontline responder for day-to-day administrative and office support needs.

Responsibilities

Office Administration & Clerical Support

• Maintain the cleanliness and organization of all office spaces (desks, reception, kitchen, meeting rooms).
• Handle clerical tasks such as filing, photocopying, scanning, and document management.
• Manage office errands (e.g., deliveries, purchases) with accountability and minimal supervision.
• Sort and distribute incoming/outgoing mail, memos, and packages promptly.
• Welcome visitors, provide refreshments, and assist with logistics as needed.
• Support other administrative and operational staff while maintaining positive working relationships.
• Ensure adherence to safety, hygiene, and operational policies.

Logistics & Staff Support

• Provide support during meetings, workshops, and events (e.g., setting up rooms, arranging refreshments, preparing materials).
• Track and manage office supplies, ensuring timely restocking and accountability.
• Assist in coordinating travel logistics, bookings, and office-level errands as requested.
• Liaise with service providers (couriers, cleaners, maintenance personnel) for smooth service delivery.

Documentation & Records

• Maintain accurate and up-to-date filing systems (both physical and digital).
• Ensure confidentiality of sensitive office and personnel documents.
• Support data entry and record-keeping tasks as directed by supervisors.

EDUCATIONAL REQUIREMENT

• Bachelor’s degree in social sciences, business administration, or related field.

Knowledge, Skills & Experience

• 1–2+ years’ experience in administrative or clerical support, preferably in NGO or corporate settings.
• Basic knowledge of office procedures and equipment (printers, scanners, photocopiers).
• Strong organisational and time management abilities.
• Excellent verbal and written communication skills.
• Customer service orientation, trustworthiness, and professionalism.
• Ability to prioritize tasks in a dynamic environment and work with minimal supervision.