Non-Maximum Demand Metering Officer at Ikeja Electricity Distribution Company

Role Purpose

• Will be responsible for assisting NMD metering Specialist in the overall management of customer meters across the Business.

Role Accountabilities:

• Investigation of customer metering complaints assigned and providing technical comments on various investigations.
• Resolve all technical and non-technical issues relating to the customer metering/complaint within 72 hours of escalation
• Ensure meter installation/commissioning targets are met
• Tracking of the reinstallation of repaired faulty meters
• Acquisition of meters and sim card connectivity test before meter deployment
• Overall responsibility and control for the quality of metering infrastructure supervised/assigned
• Periodic customer meter recertification and validation for energy accuracy
• Daily Activity reporting
• Comply with Quality Management System / Operational Health & System requirements including objectives and applicable regulations relating to assigned jobs
• Carrying out all other functions as designated in line with achieving the departmental objectives.

Minimum Requirements

• This role requires a First Degree or its equivalent (Diploma qualification)
• Requires between 0 - 3 years relevant work experience.

Skills & Competencies:

• Good knowledge of NMD customer metering.
• Familiarity with the various types of electricity metering infrastructure
• Good knowledge of the electricity supply chain value system
• Knowledge of the electricity regulatory codes and requirements
• Customer Orientation
• Planning and Organizing
• Teamwork
• Customer Centricity
• Risk Management
• People Leadership
• Entrepreneurship
• Organizational Learning
• Change Management.