Medical Record / Front Desk Officer at Zael Business Management and Consulting

Responsibilities

• Welcome and direct patients and visitors in a professional manner.
• Handle patient registration and appointment scheduling.
• Manage phone calls, enquiries, and patient follow-ups.
• Maintain a clean and organized reception area.
• Collect and document payments, issue receipts, and manage cash register.
• Assist with administrative tasks and maintain accurate records.

Requirements

• Minimum of OND / HND / Bachelor’s degree in any relevant field.
• Previous experience in a hospital or customer service role is an advantage.
• Excellent communication and interpersonal skills.
• Good organizational skills and attention to detail.
• Proficiency in Microsoft Office and basic computer use.
• Ability to handle confidential information professionally.