We are seeking a reliable, disciplined, and resourceful Operations Manager to oversee the day-to-day activities of our business. The manager will ensure all internal processes, staff duties, and customer interactions run smoothly and efficiently. This role requires excellent organizational skills and a strong commitment to efficiency and cost management.1
Mandatory Requirement: Applicants must currently reside in or very close to the Anthony area of Lagos (e.g., Ilupeju, Anthony Village, Mende, Shomolu, Oshodi, etc.).
Key Responsibilities
- Operational Oversight: Manage and supervise all daily business operations, ensuring targets are met and quality standards are maintained.
- Team Supervision: Lead, coach, and manage a small team of staff. This includes managing shift schedules, ensuring punctuality, and monitoring daily performance.
- Inventory & Logistics: Oversee inventory levels, manage stock ordering, minimize waste, and ensure timely and cost-effective logistics or delivery processes.
- Financial Administration: Handle cash management, process daily sales and expenses, and prepare accurate weekly/monthly financial summaries for senior management.
- Customer Relations: Handle escalated customer complaints and ensure a high level of customer satisfaction is maintained by the team.
- Maintenance: Ensure the facility and equipment are well-maintained and identify any required repairs promptly.
Qualifications and Requirements
- Residency: Must currently reside in or immediately around the Anthony/Ilupeju axis of Lagos.
- Minimum of 2 years of experience in a supervisory or junior management role in any industry.
- Minimum of an OND/HND or Bachelor’s degree in Business Administration, Management, or a related field.
Skills:
- Excellent numerical and record-keeping abilities.
- Proficiency in Microsoft Office (Word, Excel) or similar software.
- Strong leadership and problem-solving skills.
- Must be reliable, punctual, and highly organized.
Compensation & Application
Salary: ₦100,000 (One Hundred Thousand Naira) Gross Monthly Salary.
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