Learning & Development Analyst at PalmPay

About the role:

The Learning & Development Analyst role is responsible for the Instructional Design, Evaluation & Assessment Analysis. They will develop training materials, assess training effectiveness, and measure learning outcomes.

Responsibilities:

• Design and develop training materials aligned with instructional design principles.
• Utilize multimedia and eLearning development tools.
• Collaborate with subject matter experts to ensure content accuracy.
• Develop and conduct assessments to measure learning outcomes.
• Analyze training data and evaluate program effectiveness.
• Create reports and presentations to communicate findings.
• Stay updated on emerging trends in learning and development.

Technical Skills:

• Strong understanding of adult learning principles and instructional design models.
• Proficiency in multimedia and eLearning development tools.
• Experience with data analysis tools and techniques.
• Working knowledge of survey tools and assessment instruments.
• Skill in report writing and presentation software.

Soft Skills:

• Excellent analytical and problem-solving skills.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Strong research and critical thinking skills.