Lab Customer Service Representative at Demyhealth Clinic and Genomic Medicine (DCGM)

Administrative Duties:

• Act as the front-line customer service support for incoming calls from customers, clients, and doctors/centers for lab results.
• Coordinate courier services and Maintain professional and courteous behavior to ensure customer satisfaction.
•  Provide other registration/clerical, and billing support as required.
• Ensure proper housekeeping.
• Perform all duties and responsibilities with understanding and respect for the patient’s rights
• Perform other related duties as required.

Education, Qualifications & Experience

• B.Sc./HND in Biological Sciences
• Previous Experience 2 – 4 years post-graduation experience

Knowledge, Skills, and Abilities

• Excellent communication and interpersonal skills.
• Excellent organizational skills to manage multiple tasks promptly.
• Proficient use of clinical laboratory information systems.