Knowledge Management & Communication Specialist at Onyx Investment Advisory Limited

Job Summary

• The Knowledge Management (KM) & Communication Specialist will be responsible for developing and implementing strategies to capture, manage, and share organizational knowledge and information.
• They will also lead internal and external communication efforts to strengthen visibility, learning, and impact.
• The ideal candidate is a strategic thinker with strong writing, storytelling, and digital communication skills, and a passion for knowledge sharing and continuous learning.

Key Responsibilities
Knowledge Management:

• Develop and implement knowledge management strategies and systems to ensure effective documentation, storage, and retrieval of information.
• Maintain organizational repositories (e.g., SharePoint, knowledge hubs, databases) and ensure information is up-to-date and accessible.
• Facilitate knowledge-sharing events, learning reviews, and after-action reviews across teams and departments.
• Support the documentation of lessons learned, success stories, case studies, and best practices.
• Provide training and support to staff on knowledge management tools and practices.

Communication:

• Design and execute internal and external communication strategies aligned with the organization’s goals and brand identity.
• Create and curate engaging content (e.g., newsletters, blogs, social media, press releases, reports) that communicates organizational impact and activities.
• Manage and update communication platforms including the website, intranet, and social media accounts.
• Support the development and editing of reports, publications, and promotional materials.
• Liaise with media, partners, and stakeholders to amplify the organization’s message and outreach.

Qualifications and Experience

• Bachelor’s Degree in Communications, Knowledge Management, Information Science, Journalism, International Development, or related field.
• Minimum of 3 years of experience in a similar role, preferably in a non-profit, NGO, or international development environment.
• Proven experience in content development, digital communication, and knowledge-sharing initiatives.
• Strong writing, editing, and visual storytelling skills.
• Proficiency in Microsoft Office Suite, content management systems (CMS), and graphic design or publishing tools (e.g., Canva, Adobe Creative Suite) is an asset.
• Familiarity with knowledge management platforms and collaboration tools (e.g., SharePoint, Trello, Miro).
• Excellent interpersonal and facilitation skills.
• Ability to work independently and collaboratively in a fast-paced environment.

Desirable Attributes:

• Experience with M&E (Monitoring and Evaluation) data presentation and visualization.
• Fluency in [e.g. English and Hausa].
• Demonstrated interest in development, humanitarian issues, or capacity building.