Key Account Business Developer at Opay Nigeria

Role Overview

• Join OPay, a leading and fast-growing fintech, as we expand our footprint in the digital payments space. We have multiple openings for Key Account Business Developers with proven experience in merchant onboarding, client acquisition, retention, and relationship management within the financial services sector. In this role, you will be responsible for acquiring, managing, and growing merchant relationships, ensuring a smooth onboarding process, and achieving assigned sales targets.  

Key Responsibilities

• Drive client acquisition by identifying, engaging, and securing new merchants for our payment platform.
• Oversee merchant onboarding, ensuring seamless integration and activation.
• Develop and execute strategies for client retention and long-term relationship building.
• Manage and grow assigned merchant accounts to maximize transaction volume and profitability.
• Collaborate with internal teams to address merchant needs and ensure prompt resolution of issues.
• Provide merchants with training and support to enhance their use of our solutions.
• Monitor account performance, identify growth opportunities, and recommend targeted strategies.
• Keep up to date with industry trends, competitor activities, and market developments.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Finance, or related field.
• Minimum of 3 years’ experience in sales, account management, or business development within a financial institution, fintech, or payment solutions company.
• Proven track record in merchant acquisition, onboarding, retention, and relationship management.
• Strong understanding of payment systems and merchant operations.