Jobs at Swift Consulting

Description

• We are seeking a proactive and results-driven Service and Aftersales Engineer to support the effective management of our aftersales and rentals operations.
• The ideal candidate will play a key role in coordinating heavy equipment sales and rentals, ensuring seamless installation processes, delivering excellent aftersales customer support, and overseeing inventory and administrative operations within the unit.

Major Responsibilities

• Coordinate daily sales and rental activities for heavy equipment, ensuring timely processing of client requests and documentation.
• Supervise equipment deployment, installation, and handover processes to ensure operational readiness and customer satisfaction.
• Provide structured aftersales support, including responding to service inquiries, resolving client complaints, and coordinating maintenance schedules.
• Monitor equipment availability and utilization to optimize rentals and reduce downtime.
• Oversee periodic stock-taking and inventory reconciliation to ensure accurate records of equipment and spare parts.
• Maintain proper documentation for rentals, service reports, installations, and client transactions.
• Support the development and implementation of operational procedures to improve efficiency within the unit.
• Supervise and coordinate team members within the aftersales and rentals unit to ensure performance targets are achieved.
• Prepare operational reports on rentals, service activities, stock levels, and team performance for management review.
• Ensure compliance with company policies, safety standards, and operational guidelines.

Requirements

• Bachelor’s Degree in Engineering, Business Administration, Operations Management, or related field.
• 3–5 years’ experience in heavy equipment operations, aftersales, or rentals coordination.
• Strong understanding of inventory management and operational processes.
• Proven ability to supervise and coordinate teams effectively.
• Excellent customer service and communication skills.
• Proficiency in Microsoft Office and reporting tools.

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Job Summary

• The Administrative Assistant will provide efficient administrative support to ensure smooth day-to-day office operations.
• The ideal candidate will be organized, proactive, and able to manage multiple tasks while maintaining professionalism and confidentiality.

Major Responsibilities

• Provide day-to-day administrative support to the office.
• Prepare reports, letters, and other official documents as required.
• Maintain and update records and documentation.
• Manage correspondence, calls, and internal communications professionally.
• Schedule meetings and coordinate appointments.
• Assist in organizing meetings, training sessions, and company events.
• Monitor office supplies and ensure proper inventory management.
• Perform other administrative duties as assigned.

Requiremnts

• Bachelor’s degree in Business Administration, Management, or a related field.
• 1–2 years of experience in an administrative role.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to multitask and work effectively in a fast-paced environment.
• High level of professionalism and ability to maintain confidentiality.
• Must be proactive, detail-oriented, and willing to learn.
• Fresh graduates with relevant internship or NYSC experience are encouraged to apply.