Territory Growth Officer-Lagos State at ProcessFlow Consulting

Responsibilities:

• Grow daily power bank rentals across all assigned locations
• Meet and exceed rental targets per location
• Identify low-performing locations and take action to improve usage
• Drive repeat usage among existing customers
• Support Operators with community-level awareness and customer acquisition
• Target markets, campuses, motor parks, transport hubs and other high-footfall areas
• Coordinate simple local activations and partnerships that generate rentals
• Visit assigned Operators regularly
• Ensure Operators are available, actively promoting and assisting customers
• Monitor Operator compliance with the company's processes and standards
• Coach underperforming Operators and escalate persistent issues
• Check station condition, power-bank availability, and branding
• Identify and quickly escalate operational issues affecting rentals
• Recommend intervention or relocation where a location consistently underperforms
• Identify high-footfall communities with strong demand for mobile charging
• Source and assess potential Operators and locations
• Build a pipeline of new locations within the cluster
• Report rental performance, field activity and issues to the Head of Operations
• Share regular field insights on Operators, customers, competitors and market opportunities
• Keep evidence of field visits and agreed actions, and follow up until issues are resolved