Administrative Officer at Churchgate Group

Job Summary: 

The Administrative Support Officer is responsible for ensuring the smooth operation of office and facility management functions. This role involves preparing and distributing correspondence, reports, and memos; maintaining accurate company databases and filing systems; and safeguarding confidential information. Key duties include handling tenant-related tasks such as preparing and distributing electricity and maintenance bills, collating daily diesel and electricity consumption reports, and addressing inquiries or complaints professionally, amongst others.

Key Responsibilities:

• Prepare and distribute correspondence, memos, and reports.
• Meet timelines for the submission of necessary data and documents to the accounts department
• Ensure the confidentiality and security of files and filing systems.
• Maintain and update company databases as per staff and tenant records and organize a filing system for important and confidential company documents.
• Maintain office supplies and equipment such as cleaning consumables and office stationery, and place orders as needed.
• Answer questions professionally and address complaints promptly.
• Provide accurate and basic information in person and via phone/email
• Organize and maintain filing systems, both electronic and physical.
• Receive letters, packages, etc., and distribute them accordingly.
• Ensure compliance with company policies and procedures.
• Maintain a safe and secure working environment by ensuring compliance with health and safety regulations.
• Prepare, print, and distribute bills (electricity and maintenance) to tenants timely.
• Collate, prepare, and send daily diesel and electricity consumption reports.
• Handle other duties as may be assigned by the Facility Manager from time to time.

Experience:

• Proven experience in an administrative role.
• 3+ years' experience of working as an Administrative Officer٫ Administrator or other similar position.
• Significant experience of organizing office procedures.

Academic Qualification:

• A bachelor’s degree in business/office administration or a relevant area of study.

Professional Qualification:

• Any professional certification is an added advantage

Skills and Competencies:

• Proficiency in Microsoft office suit with sound written and verbal communication skills.
• Excellent organizational and time-management skill with a problem-solving attitude.      
• Good customer service orientation.  
• Strong communication and attention to details.
• Good interpersonal skills with planning and organizing abilities