Industrial Camp Boss / Site General Manager at International Facilities Services Limited - IFS

Job Description

• The Industrial Camp Boss / Site General Manager owns everything that makes an industrial campus run safely, smoothly, and to a world-class standard — every day, without exception. 
• This is not a maintenance supervisor role with extra duties bolted on. It is the single point of operational accountability for the physical site: its infrastructure, its safety, its security, and the experience of everyone who lives, works, or visits there.
• The site is large and the team is substantial. 
• The successful candidate will be a genuine operator — someone who has run a facility, a base, or a comparable site before, and who treats a campus the way a ship's captain treats a vessel: total ownership, total accountability, zero tolerance for “that's not my department.”
• Where most facilities roles stop at “keeping the lights on,” this role is mandated to deliver a hospitality-grade experience on an industrial site — guesthouses, catering, and VIP hosting run with the same polish as a well-managed 5-star hotel, layered on top of the engineering and security discipline of a serious industrial operation.

Requirements

Maintenance & Facilities Management:

• Own all planned preventive maintenance (PPM) and reactive maintenance across electrical, mechanical, plumbing, HVAC, civil works, and general infrastructure.
• Maintain an asset register and maintenance schedule for all critical site equipment (generators, pumps, transformers, water treatment, etc.), with documented uptime targets.
• Manage power and water continuity, including backup systems, and ensure rapid response to any failure or outage.
• Oversee grounds keeping, civil infrastructure, waste management, and general site upkeep to a consistently high visual and functional standard.
• Manage facilities-related contractors and vendors, ensuring SLAs are met and costs are controlled.
• Maintain compliance with relevant health, safety, and environmental (HSE) regulations and standards.

Security Management:

• Design, implement, and continuously improve site security protocols: access control, perimeter security, surveillance (CCTV), and visitor management.
• Supervise the security workforce (in-house and/or outsourced guard force), including rostering, performance, and conduct.
• Own incident response — from minor breaches to serious security events — including documentation, escalation, and after-action review.
• Liaise with external security agencies, law enforcement, and emergency services as needed.
• Conduct regular risk assessments and security audits of the campus, recommending and implementing improvements.
• Maintain emergency preparedness plans (fire, medical, security threat, natural disaster) and run periodic drills.

Hospitality & Guest Experience:

• Own the end-to-end experience of anyone living on, working on, or visiting the campus — staff accommodation, guesthouses, catering, and event hosting.
• Set and enforce service standards for catering and housekeeping that meet a five-star hospitality benchmark, not an industrial-canteen one.
• Personally oversee VIP visits and high-stakes hosting moments — board visits, investor tours, government or partner delegations — ensuring flawless execution.
• Manage relationships with hospitality vendors (catering, laundry, housekeeping contractors) and hold them to the same standard expected of the in-house team.
• Continuously gather feedback from site residents and visitors and act on it — comfort and experience are measured, not assumed.

Leadership, Budget & Reporting:

• Lead a multi-disciplinary team across maintenance, facilities, security, and hospitality functions, setting clear standards and holding the team to them.
• Own the site operating budget, track spend against plan, and proactively flag risks or savings opportunities.
• Provide regular, honest reporting to the MD/CEO on site status, incidents, risks, and spend — surfacing bad news early rather than managing it quietly.
• Build and maintain standard operating procedures (SOPs) across all four functional areas, so the site does not depend on any single person's memory.
• Drive a culture of pride, discipline, and accountability among on-site staff, including contracted and outsourced personnel.

Person Specification

• 8+ years of progressive experience in facilities management, site/base operations, hospitality operations, or a comparable multi-disciplinary operational role.
• Demonstrable experience managing a sizeable team (20+ staff) across more than one functional discipline.
• Prior experience in industrial, oil & gas, manufacturing, hospitality (resort/hotel operations), or similarly complex live-site environments is strongly preferred.
• Experience managing security operations and/or working closely with security personnel is required.
• Experience managing budgets and vendor/contractor relationships at a meaningful scale.

Skills & Attributes:

• Calm, decisive crisis management — able to take charge of an incident (power failure, security breach, medical emergency) without waiting for instruction.
• Genuine hospitality instinct — understands and cares about the experience of guests and residents, not just the mechanics of facilities.
• Strong people leadership across a diverse, multi-skilled workforce, including lower-skilled and contracted staff.
• Comfortable with data and reporting tools (Excel at minimum) for tracking maintenance schedules, incidents, and budgets.
• High personal presence and credibility — able to represent the site confidently in front of senior leadership, investors, or visiting dignitaries.
• Willingness to be resident or near-resident on site, with availability for emergencies outside standard hours.

Benefits

• Competitive.