Domestic Trainer at Whip Smart Service Providers Limited

Salary: ₦100,000 – ₦120,000 per month
Work Schedule: Monday – Friday | 8:00 AM – 5:00 PM

Job Summary

Whipsmart Services Provider Limited is seeking a compassionate, mature, and highly organized Domestic Trainer to join our team. The ideal candidate will be responsible for preparing newly recruited domestic staff for successful placement by conducting practical training, orientation, and behavioral coaching before deployment to clients' homes.

The successful candidate should possess a motherly disposition, excellent interpersonal skills, patience, and a genuine passion for mentoring others. This role requires someone who can instill professionalism, proper work ethics, and confidence in domestic staff while ensuring they meet the company's quality standards.

Key Responsibilities

• Conduct orientation and practical training for newly recruited domestic staff.
• Teach best practices in housekeeping, childcare, elderly care, cooking, laundry, hygiene, and professional conduct.
• Assess trainees' readiness for deployment and provide additional coaching where necessary.
• Guide staff on workplace etiquette, communication skills, personal grooming, and customer service.
• Identify individual training needs and develop improvement plans.
• Monitor trainees' attendance, participation, and overall performance during training.
• Prepare detailed training reports and submit them to management.
• Maintain accurate training records and documentation.
• Collaborate with the recruitment team to ensure candidates are deployment-ready.
• Conduct refresher training sessions when required.
• Support disciplinary counseling and performance improvement initiatives where necessary.
• Promote the company's values and service standards throughout the training process.

Requirements

• Minimum of an HND or Bachelor's degree in Education, Human Resources, Psychology, Social Sciences, Home Economics, or a related field.
• 2–4 years of experience in training, coaching, teaching, HR, or a similar role.
• Experience working with domestic staff, caregivers, hospitality staff, or service personnel is an added advantage.
• Excellent verbal and written communication skills.
• Strong report-writing and documentation skills.
• Good knowledge of Microsoft Word and Excel.
• Ability to manage groups and engage people from diverse backgrounds.
• Strong organizational and time management skills.

Personal Attributes

• Warm, approachable, and motherly personality.
• Patient, empathetic, and emotionally intelligent.
• Firm but fair when correcting and guiding staff.
• High level of integrity and professionalism.
• Confident public speaker and facilitator.
• Positive attitude with excellent leadership skills.
• Passionate about developing people and helping them succeed.
• Ability to inspire discipline, accountability, and confidence in others.

What We Offer

• Monthly salary of ₦100,000 – ₦120,000.
• Opportunity to make a meaningful impact by developing quality domestic professionals.
• A supportive and collaborative work environment.
• Career growth and professional development opportunities.