Human Resources Officer at Nuggets Microfinance Bank

About the Role

• We are seeking a proactive and detail-oriented Human Resources Officer to join our growing microfinance institution. The successful candidate will be responsible for managing all aspects of HR operations, ensuring compliance with labour laws, supporting talent acquisition, and fostering a positive work culture aligned with the bank’s mission of financial inclusion.

Key Responsibilities

Recruitment & Onboarding

• Coordinate end-to-end recruitment process, from job posting to selection.
• Prepare and issue offer letters, contracts, and onboarding materials.

Employee Relations

• Maintain positive working relationships between staff and management.
• Handle employee grievances and disciplinary actions in line with company policies.

Performance Management

• Support annual appraisal processes and maintain performance records.
• Provide guidance to managers on performance improvement plans.

Training & Development

• Identify training needs and coordinate capacity-building programs.
• Maintain training records and evaluate effectiveness.

HR Administration & Compliance

• Maintain accurate employee files and HR databases.
• Ensure compliance with Nigerian labour laws, pension regulations, and statutory remittances (PAYE, NHF, NSITF, etc.).

Payroll & Benefits Administration

• Prepare monthly payroll input and liaise with finance for processing.
• Administer staff benefits, leave, and health insurance schemes.

Qualifications & Requirements

• Bachelor’s degree in Human Resources Management, Business Administration, or a related field.
• HR experience, preferably in the financial services or microfinance sector.
• Understanding of Nigerian labour laws and HR best practices.
• Excellent interpersonal, communication, and problem-solving skills.
• Proficiency in MS Office; HR software experience is an added advantage.

Skills & Competencies

• Confidentiality and professional integrity.
• Strong organisational and multitasking abilities.
• Conflict resolution and negotiation skills.
• Ability to work in a fast-paced environment.