Latest Jobs at Nuggets Microfinance Bank

Job Summary

• We are seeking a proactive and results-oriented Business Development Officer to drive loan portfolio growth, attract new customers, and maintain excellent client relationships. The successful candidate will have experience in microfinance sales, customer acquisition, and credit management within Nigeria’s financial services sector.

Key Responsibilities

• Source, identify, and onboard new clients for microloan, savings, and other financial products.
• Conduct market surveys to identify potential customers, underserved areas, and emerging opportunities.
• Build and maintain strong relationships with individuals, traders, SMEs, and community groups.
• Assess customer needs and recommend appropriate financial products.
• Prepare loan applications and ensure proper documentation in line with credit policies.
• Follow up on loan repayments and maintain healthy portfolio quality.
• Develop and implement sales strategies to meet monthly and quarterly targets.
• Represent the institution in community engagement programs and promotional activities.

Requirements

• Bachelor’s degree/HND in Business Administration, Marketing, Banking & Finance, or related field.
• Minimum of 0–3 years’ experience in sales, marketing, or credit operations in a microfinance bank or related financial institution.
• Strong understanding of microfinance operations, credit analysis, and customer relationship management.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to meet and exceed sales targets under minimal supervision.
• Proficiency in Microsoft Office and basic knowledge of CRM tools is an advantage.

Key Competencies

• Field sales and client acquisition.
• Credit risk awareness.
• Community relationship building.
• Negotiation and persuasion skills.
• Goal-oriented and self-driven.

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About the Role

• We are seeking a proactive and detail-oriented Human Resources Officer to join our growing microfinance institution. The successful candidate will be responsible for managing all aspects of HR operations, ensuring compliance with labour laws, supporting talent acquisition, and fostering a positive work culture aligned with the bank’s mission of financial inclusion.

Key Responsibilities

Recruitment & Onboarding

• Coordinate end-to-end recruitment process, from job posting to selection.
• Prepare and issue offer letters, contracts, and onboarding materials.

Employee Relations

• Maintain positive working relationships between staff and management.
• Handle employee grievances and disciplinary actions in line with company policies.

Performance Management

• Support annual appraisal processes and maintain performance records.
• Provide guidance to managers on performance improvement plans.

Training & Development

• Identify training needs and coordinate capacity-building programs.
• Maintain training records and evaluate effectiveness.

HR Administration & Compliance

• Maintain accurate employee files and HR databases.
• Ensure compliance with Nigerian labour laws, pension regulations, and statutory remittances (PAYE, NHF, NSITF, etc.).

Payroll & Benefits Administration

• Prepare monthly payroll input and liaise with finance for processing.
• Administer staff benefits, leave, and health insurance schemes.

Qualifications & Requirements

• Bachelor’s degree in Human Resources Management, Business Administration, or a related field.
• HR experience, preferably in the financial services or microfinance sector.
• Understanding of Nigerian labour laws and HR best practices.
• Excellent interpersonal, communication, and problem-solving skills.
• Proficiency in MS Office; HR software experience is an added advantage.

Skills & Competencies

• Confidentiality and professional integrity.
• Strong organisational and multitasking abilities.
• Conflict resolution and negotiation skills.
• Ability to work in a fast-paced environment.

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Job Summary

• We are seeking a meticulous and ethical Internal Control Officer to evaluate, improve, and enforce our internal control systems. The role ensures compliance with policies, procedures, and regulatory requirements, helping safeguard the institution’s assets and maintain operational integrity.

Key Responsibilities

• Review and assess internal processes, procedures, and documentation for compliance with company policies and regulatory standards.
• Conduct regular field visits to branches to verify operational activities and financial records.
• Identify process gaps, control weaknesses, and non-compliance issues, and recommend corrective actions.
• Ensure proper documentation, authorization, and record-keeping for all financial and operational transactions.
• Investigate reported frauds, irregularities, or operational lapses, and prepare detailed reports.
• Monitor loan disbursements, repayments, and reconciliations to ensure accuracy and compliance.
• Provide training and guidance to staff on internal control policies and compliance requirements.
• Prepare periodic internal control reports for management review.

Requirements

• Bachelor’s degree/HND in Accounting, Finance, Economics, Business Administration, or related field.
• Minimum of 1–3 years’ experience in internal control, audit, or compliance within a microfinance bank, commercial bank, or financial institution.
• Strong knowledge of microfinance operations, regulatory guidelines, and risk management principles.
• Proficiency in Microsoft Office Suite, especially Excel.
• Excellent analytical, investigative, and report-writing skills.
• High ethical standards, integrity, and attention to detail.

Key Competencies

• Internal audit and control processes.
• Fraud detection and prevention.
• Regulatory compliance.
• Problem-solving and analytical thinking.
• Communication and training skills.