Human Resources Manager; Restaurant Manager at KyDAL Office Point

Location-  Ibadan

Qualification: HND/ BSc / B.A/ B.Ed

A reputable company in Ibadan is recruiting experienced Human Resources Managers and Restaurant Managers for immediate employment

Responsibilities

Restaurant Manager must

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses

REQUIREMENTS

• Proven work experience as a Restaurant Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager

Skills and Competencies:

• Interpersonal Skills
• High Communication Skills
• Customer Service
• Business Skills
• An eye for detail

Human Resources Manager must

• Manage the staffing process, including recruiting, interviewing, hiring and onboarding
• Ensure job descriptions are up to date and compliant with all local, state and federal regulations
• Develop training materials and performance management programs to help ensure employees understand their job responsibilities
• Create a compensation strategy for all employees based on market research and pay surveys; keeps the strategy up to date
• Investigate employee issues and conflicts and brings them to resolution
• Ensure the organization’s compliance with local, state and federal regulations

Skills and Competencies

• A bachelor’s degree in human resources, labor relations, organizational development, business or related area; relevant work experience may be a substitute
• Effective verbal and written communication skills
• Demonstrated proficiency in the Microsoft Office suite
• Knowledgeof a broad range of human resource strategies and practices, including compensation, performance management, safety, hiring and employee relations; able to apply these strategies and practices in compliance with employment regulations
• Ability to create a culture of diversity, inclusivity, collaboration and teamwork
• Applicants must reside in Ibadan.