Human Resource Officer (Healthcare) at iRecruiters Africa Limited

Key Objective:

This role will be responsible for contributing to the strategic and operational goals of the organization through fully integrated and effective human resource operations, services, policies, programs, and statutory compliance actions, for the company.

The individual will also be responsible for planning and executing the company’s policies by ensuring that necessary resources and conditions are suitable for meeting company’s and employee desired objectives.

Key Responsibilities:

Recruitment & Talent Acquisition:

• Develop a comprehensive recruitment strategy aligned with the organization's goals and business needs.
• Conduct thorough job analyses to identify the necessary skills, qualifications, and experience for each position.
• Utilize various channels (e.g., job boards, social media, employee referrals, and headhunting) to attract qualified candidates.
• Implement effective screening processes (e.g., resume screening, phone interviews, assessments) to identify the most suitable candidates.
• Conduct structured interviews using standardized questions to assess candidates' skills, experience, and cultural fit.
• Extend offers to selected candidates and negotiate terms of employment.
• Develop and implement a robust onboarding process to welcome new employees and ensure their successful integration into the organization.

Payroll Processing:

• Accurately input employee information, hours worked, and deductions into the payroll system.
• Calculate wages, taxes, deductions, and benefits in compliance with applicable laws and regulations.
• Ensure compliance with all payroll-related laws, including minimum wage, overtime, and tax regulations.
• Generate accurate and timely payroll reports, including pay stubs, tax forms, and management reports.
• Conduct regular audits of payroll data to identify and correct errors.

Employee Relations:

• Mediate disputes and resolve conflicts between employees and management.
• Investigate and address employee grievances in a fair and timely manner.
• Develop and implement programs to improve employee morale, satisfaction, and productivity.
• Conduct performance reviews, provide feedback, and set performance goals with employees.
• Offer support and resources to employees facing personal or work-related challenges.

Contract Management:

• Prepare and review employment contracts, including terms of employment, compensation, benefits, and confidentiality agreements.
• Negotiate contract terms with employees and external vendors.
• Ensure contracts comply with applicable labour laws and company policies.
• Track contract expiration dates and manage contract renewals.

Policy Implementation:

• Develop and update HR policies and procedures to reflect changes in legislation, best practices, and organizational needs.
• Communicate HR policies and procedures to employees through training, memos, and other channels.
• Monitor compliance with HR policies and procedures and take corrective action as needed.
• Regularly review HR policies and procedures to ensure their effectiveness and relevance.

Employee Records:

• Maintain accurate and up-to-date employee records, including personal information, employment history, performance reviews, and attendance records.
• Protect the confidentiality of employee data and ensure compliance with data privacy laws.
• Implement a document retention policy to determine how long employee records should be retained.

Vendor Management:

• Identify and select qualified vendors for HR services, such as recruitment agencies, training providers, and benefits administrators.
• Negotiate contracts with vendors to ensure favourable terms and pricing.
• Monitor vendor performance and address any issues or concerns.
• Maintain positive relationships with vendors and build partnerships.

Requirements

• B.Sc. degree in Human Resources or any related field.
• 3+ years of experience as a HR Officer in a similar work environment.
• Relevant professional qualifications from a recognized professional body (e.g. SHRM, CIPM, SPHRi).

Managerial:

• Demonstrate the ability to develop and implement long-term strategies that align with organizational goals.
• Effectively identify, analyse, and solve complex HR challenges, considering various factors and stakeholders.
• Possess a broad understanding of business operations and management principles.

Technical:

• Have a deep knowledge of Nigerian labour laws, regulations, and best practices.
• Be proficient in using data and analytics to inform HR decision-making and identify trends.
• Ensure compliance with all relevant HR laws and regulations.
• Demonstrate proficiency in using Excel, Word, PowerPoint, and other Microsoft Office tools.
• Have experience using HR software and tools, such as applicant tracking systems, performance management systems, and payroll systems.

Soft Skills:

• Communicate effectively in both verbal and written forms, tailoring your communication style to different audiences.
• Prepare clear, concise, and informative reports on HR metrics, initiatives, and recommendations.
• Deliver effective presentations to various stakeholders, including management, employees, and external parties.
• Be highly organized and able to manage multiple tasks and deadlines simultaneously.
• Effectively handle multiple responsibilities and prioritize tasks to meet deadlines.
• Inspire and motivate teams to achieve their goals.
• Work independently with minimal supervision and take initiative.
• Build and maintain strong relationships with employees, managers, and external stakeholders.
• Identify and resolve HR issues and challenges in a timely and effective manner.