HR Operations & HRIS Lead at Jotna Nigeria Limited

Role Summary

The HR Operations & HRIS Lead will ensure consistent and efficient delivery of HR transactions, maintain accurate data across all HR platforms, and support line managers and employees with operational and transactional HR needs.

Key Responsibilities

HR Operations & Administration:

• Provide consultative assistance and support to HR business partners and employees across the group.
• Oversee the employee lifecycle processes, including onboarding, offboarding, and lifecycle changes.
• Liaise with payroll administrators for employee compensation and benefit updates.
• Ensure HR policies and procedures are effectively managed and aligned with organizational goals.
• HR Information Systems (HRIS):
• Optimize HRIS usage to support reporting, reconciliation, and audits.
• Manage HRIS access and usage policies across business units.
• Deliver regular data insights to senior leadership to demonstrate HRIS effectiveness.

Strategic Leadership:

• Align HR Operations with key business objectives and approved budgets.
• Drive efficiency in HR processes to support business growth and operational excellence.

Operational Service & Excellence:

• Deliver timely and accurate HR services, including employee benefits administration.
• Partner with payroll managers and functional teams to ensure smooth service delivery.
• Proactively identify and implement process improvements for better service delivery.

Compliance & Controllership:

• Ensure adherence to internal policies and local legislative requirements.
• Implement robust process controls to maintain compliance.

People Management:

• Train and induct new HR Ops team members, identifying training needs and coordinating development plans.
• Oversee team performance to ensure roles and responsibilities are effectively fulfilled.

Relationship Management:

• Build and maintain relationships with internal stakeholders and third-party vendors.
• Address service issues and ensure customer satisfaction through effective communication and action plans.

Experience & Qualifications

• Education: Bachelor’s Degree/HND (Social Sciences preferred).
• Total Experience: At least 7 years, with a minimum of 5 years in a similar role.
• Industry: Manufacturing, FMCG, or Food & Beverage, with staff strength of at least 500.

Competencies Required

• Strong knowledge of HR policies and IT systems.
• Operational excellence and attention to detail.
• Effective communication and interpersonal skills.
• Payroll administration and Management
• Compliance and result orientation.
• People management and proactive problem-solving skills.