HR Officer at Ama-Zuma Group

Job Summary

• We are seeking a proactive and experienced Mid-Level HR Officer to support a range of human resources functions including recruitment, employee relations, performance management, compliance, and HR policy implementation.
• The ideal candidate will have a strong understanding of HR best practices, employment law, and excellent interpersonal skills.

Responsibilities

Recruitment & Onboarding:

• Coordinate end-to-end recruitment processes, including posting job ads, screening resumes, scheduling interviews, and conducting reference checks.
• Assist in onboarding new hires, ensuring smooth integration into the organization.

Employee Relations:

• Serve as a point of contact for employee concerns and grievances, escalating complex issues to HR management as necessary.
• Promote a positive workplace culture through employee engagement activities.

Performance Management:

• Support performance appraisal processes and monitor probationary reviews.
• Assist managers in identifying training and development needs for their teams.

Policy & Compliance:

• Ensure adherence to company policies and employment laws.
• Assist in updating and maintaining HR policies and procedures.

HR Administration:

• Maintain accurate and up-to-date employee records in the HRIS.
• Prepare HR reports and analytics for management as needed.

Training & Development:

• Coordinate internal and external training programs.
• Monitor employee participation and evaluate program effectiveness.

Requirements

• Bachelor’s Degree in Human Resources Management, Business Administration, or related field. Msc. degree is a plus.
• 7 - 8 years of experience in a generalist HR role.
• Solid understanding of labor laws and HR best practices.
• Proficient in MS Office and HRIS systems.
• Excellent interpersonal and communication skills.
• Strong problem-solving and conflict-resolution abilities.
• HR certification (e.g., CIPM, PHR) is a plus.

Key Competencies:

• Confidentiality and ethical judgment
• Teamwork and collaboration
• Attention to detail
• Adaptability and resilience
• Initiative and accountability.