Housekeeping Manager at Efezi Southsea Nigeria Limited

Key Roles and Responsibilities

• Plan, organize, and supervise all housekeeping activities.
• Develop work schedules and staff duty rosters.
• Allocate tasks and monitor staff performance.
• Ensure efficient daily operations of the housekeeping department.
• Ensure all guest rooms are cleaned, sanitized, inspected, and ready for occupancy.
• Maintain established standards for room cleanliness and presentation.
• Conduct regular room inspections to ensure quality.
• Coordinate room readiness with the Front Office department.
• Ensure all public areas, including lobbies, corridors, restaurants, meeting rooms, and restrooms, are clean and well-maintained.
• Monitor cleanliness throughout the day.
• Ensure a welcoming environment for guests.
• Supervise hotel laundry services.
• Ensure proper washing, drying, ironing, and storage of linen and uniforms.
• Monitor linen quality and replacement schedules.
• Coordinate outsourced laundry services where applicable.
• Manage housekeeping supplies, chemicals, amenities, and equipment.
• Maintain accurate inventory records.
• Conduct regular stock counts.
• Minimize waste and prevent losses.

Minimum Qualifications

• Bachelor's Degree, Higher National Diploma (HND), or National Diploma (ND) in:
  • Hospitality Management
  • Hotel Management
  • Tourism Management
  • Business Administration
  • A related field
• Professional certifications in housekeeping, hospitality management, or occupational health and safety are an added advantage.

Experience:

• 3–5 years of housekeeping experience in a reputable hotel.
• At least 2 years in a supervisory or managerial housekeeping role.
• Proven experience in managing housekeeping teams, inventory, and quality standards.