Jobs at Efezi Southsea Nigeria Limited

Key Roles and Responsibilities

• Prepare ingredients by washing, cutting, measuring, and portioning.
• Cook meals according to approved recipes and menu specifications.
• Ensure meals are prepared within the required time.
• Maintain consistency in food quality, taste, and presentation.
• Prepare breakfast, lunch, dinner, and à la carte meals.
• Assist in preparing buffet meals, banquets, and special event menus.
• Support the Executive Chef or Head Chef in menu execution.
• Prepare special dietary meals as required.
• Ensure all food meets the hotel's quality standards.
• Taste and inspect food before serving.
• Maintain proper food temperatures during preparation and service.
• Prevent overcooking, undercooking, and food wastage.
• Maintain cleanliness of the kitchen, workstations, utensils, and equipment.
• Follow food hygiene and sanitation standards.
• Dispose of waste properly.
• Ensure compliance with food safety regulations.
• Store food items according to food safety requirements.
• Label and date food products appropriately.
• Monitor expiry dates and rotate stock using the First-In, First-Out (FIFO) method.
• Prevent food contamination and spoilage.
• Monitor stock levels of ingredients and kitchen supplies.
• Report shortages to the Head Chef or Kitchen Manager.
• Assist in stock-taking and inventory control.
• Minimize food waste through proper portion control.

Minimum Qualifications

• National Diploma (ND), Higher National Diploma (HND), or a certificate in Catering and Hotel Management, Culinary Arts, Hospitality Management, Food Production or a related field
• A professional culinary certificate from a recognized catering or hospitality institution is an added advantage.

Experience:

• 2–3 years of experience as a Cook in a reputable hotel, restaurant, or catering establishment.
• Experience preparing a variety of local and continental dishes.
• Knowledge of commercial kitchen operations and food safety standards.

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Description

• We are seeking an experienced and results-driven Hotel General Manager to oversee the overall operations and profitability of our client's hotel.
• The ideal candidate should possess exceptional leadership abilities, strong financial management skills, extensive operational knowledge, and a proven track record of improving guest satisfaction, increasing revenue, and leading high-performing teams within the hospitality industry.
• The successful candidate will be responsible for driving operational excellence while maintaining the highest standards of service and professionalism.

Key Roles and Responsibilities

• Oversee the day-to-day operations of all hotel departments.
• Ensure smooth coordination between departments.
• Maintain high standards of service delivery and guest satisfaction.
• Develop and implement hotel policies and procedures.
• Prepare and manage annual budgets.
• Monitor revenue, expenses, and profitability.
• Implement effective cost-control measures.
• Review financial reports and make strategic business decisions.
• Recruit, train, mentor, and supervise department heads.
• Conduct staff performance evaluations.
• Foster teamwork and a positive work environment.
• Ensure staff compliance with company policies and procedures.
• Ensure excellent customer service.
• Resolve guest complaints promptly and professionally.
• Monitor guest feedback and implement improvements.
• Develop strategies to increase occupancy and revenue.
• Build relationships with corporate clients, travel agencies, and business partners.
• Support marketing and promotional campaigns.
• Ensure compliance with hospitality regulations and labour laws.
• Maintain health, safety, and security standards.
• Ensure all licences and certifications remain valid.
• Oversee maintenance of hotel facilities and equipment.
• Ensure cleanliness and proper upkeep of the property.
• Approve capital expenditure where necessary.
• Set business goals and performance targets.
• Analyse market trends and competitors.
• Develop long-term growth strategies.

Qualifications

• Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field.
• A Master's Degree (MBA or Hospitality Management) will be an added advantage.
• 8–10 years of progressive hotel management experience.
• At least 3–5 years in a senior management role (e.g., Operations Manager, Resident Manager, or General Manager).
• Professional certifications in hospitality management will be an added advantage.

Benefits

• Salary: N450,000 Monthly Net
• Accommodation Provided
• Feeding Provided.

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Key Roles and Responsibilities

• Maintain accurate financial records and accounting systems.
• Prepare daily, weekly, monthly, and annual financial reports.
• Monitor the hotel's financial performance and cash flow.
• Ensure compliance with accounting standards and company policies.
• Verify and reconcile daily hotel revenue from all departments, including:
  • Front Office (Room Revenue)
  • Food & Beverage
  • Bar
  • Laundry
  • Banquet and Events
  • Other operating departments
• Ensure all sales are accurately recorded.
• Investigate and resolve revenue discrepancies.
• Process supplier invoices and payments.
• Verify purchase orders and delivery notes.
• Reconcile supplier statements.
• Ensure timely payment of vendors.
• Prepare customer invoices.
• Monitor outstanding debts.
• Follow up on overdue payments.
• Maintain customer account records.
• Monitor daily cash collections.
• Reconcile cash balances.
• Prepare bank reconciliations.
• Monitor petty cash transactions.
• Ensure proper cash handling procedures.
• Prepare and process staff salaries and wages.
• Calculate statutory deductions.
• Ensure timely payroll payments.
• Maintain payroll records.
• Assist in preparing annual budgets.
• Monitor departmental spending.
• Compare actual performance against budget.
• Prepare financial forecasts and projections.
• Monitor operational costs.
• Analyze departmental expenses.
• Recommend cost-saving measures.
• Monitor inventory valuation and usage.
• Supervise stock-taking exercises.
• Reconcile inventory records.
• Monitor food, beverage, and store inventories.
• Identify inventory variances and investigate losses.

Minimum Qualifications

• Bachelor's degree or Higher National Diploma (HND) in:
  • Accounting
  • Finance
  • Economics
  • Business Administration (with Accounting specialization).

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Key Roles and Responsibilities

• Oversee the daily operations of all hotel departments.
• Ensure smooth coordination between departments.
• Maintain high standards of hospitality and guest service.
• Ensure compliance with hotel policies and procedures.
• Develop and implement the hotel's strategic plans.
• Set operational goals and performance targets.
• Identify business growth opportunities.
• Lead organizational change and continuous improvement initiatives.
• Prepare and manage annual budgets.
• Monitor revenue, expenses, and profitability.
• Control operational costs without compromising service quality.
• Analyze financial reports and make informed business decisions.
• Maximize occupancy, average room rate (ADR), and revenue.
• Ensure exceptional customer service.
• Handle VIP guests and major customer complaints.
• Monitor guest feedback and online reviews.
• Develop initiatives to improve guest satisfaction and loyalty.
• Recruit, train, mentor, and supervise department heads.
• Conduct staff performance evaluations.
• Promote teamwork and a positive work environment.
• Address employee grievances and disciplinary matters.
• Ensure staff compliance with company policies.
• Support marketing campaigns to increase occupancy.
• Build relationships with corporate clients and travel agencies.
• Develop promotional packages and pricing strategies.
• Monitor competitors and market trends.
• Work closely with the sales and reservations teams.
• Optimize room inventory and pricing.
• Increase food and beverage sales.
• Improve overall hotel profitability.
• Ensure compliance with health and safety regulations.
• Maintain fire safety and emergency procedures.
• Ensure guest and staff security.
• Monitor risk management practices.
• Ensure departmental compliance with Standard Operating Procedures (SOPs).
• Conduct regular quality inspections.
• Maintain cleanliness and operational excellence throughout the property.
• Ensure hotel buildings and equipment are properly maintained.
• Coordinate preventive maintenance programs.
• Oversee renovations and capital improvement projects.

Minimum Qualifications

• Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field (Master's degree is an advantage).
• 8–10 years of progressive hotel management experience, including 3–5 years in a senior leadership role.
• Strong knowledge of hotel operations, finance, human resources, sales, marketing, and customer service.
• Proven experience in managing budgets, driving revenue growth, and leading multidisciplinary teams.

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Key Roles and Responsibilities

• Develop annual and periodic internal audit plans based on risk assessments.
• Schedule routine and surprise audits across all hotel departments.
• Identify areas of financial and operational risk.
• Review financial transactions for accuracy and completeness.
• Verify revenue from all income-generating departments, including:
  • Front Office
  • Food & Beverage
  • Bar
  • Banquet and Events
  • Laundry
  • Other revenue centers
  • Confirm that all income is properly recorded and accounted for.
• Evaluate the efficiency and effectiveness of hotel operations.
• Review compliance with Standard Operating Procedures (SOPs).
• Identify operational weaknesses and recommend improvements.
• Ensure departments operate according to approved policies.
• Ensure compliance with company policies, statutory regulations, and industry standards.
• Verify adherence to financial and procurement procedures.
• Monitor compliance with health, safety, and security requirements.
• Assess the effectiveness of internal control systems.
• Identify weaknesses in financial and operational controls.
• Recommend improvements to strengthen internal controls.
• Monitor the implementation of corrective actions.
• Detect and investigate suspected fraud, theft, revenue leakages, and financial irregularities.
• Conduct investigations into reported misconduct.
• Prepare investigation reports with findings and recommendations.
• Support management in implementing fraud prevention measures.
• Conduct periodic stock counts.
• Verify inventory records against physical stock.
• Audit fixed assets and equipment.
• Identify inventory losses and asset misappropriation.

Minimum Qualifications

• Bachelor's degree or Higher National Diploma (HND) in:
  • Accounting
  • Finance
  • Economics
  • Business Administration
  • Banking and Finance

Experience

• 3 –5 years of experience in internal auditing, accounting, or financial control, preferably within the hospitality industry.
• Experience conducting financial, operational, and compliance audits.
• Familiarity with hotel accounting systems, inventory controls, procurement processes, and revenue.

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Key Roles and Responsibilities

• Supervise the daily operations of all hotel departments during assigned shifts.
• Ensure smooth coordination between Front Office, Housekeeping, Food & Beverage, Maintenance, and Security.
• Monitor service delivery to ensure compliance with hotel standards.
• Ensure operational continuity during weekends, holidays, and night shifts.
• Welcome VIP guests and handle special requests.
• Respond promptly to guest complaints and service issues.
• Resolve customer concerns professionally and efficiently.
• Ensure high levels of guest satisfaction and service excellence.
• Supervise staff on duty and ensure adherence to company policies.
• Monitor employee attendance, punctuality, grooming, and performance.
• Provide guidance, coaching, and support to team members.
• Report disciplinary issues to the Human Resources department or General Manager.
• Monitor check-in and check-out operations.
• Ensure room allocations are accurate and efficient.
• Handle room upgrades, walk-in guests, and overbooking situations.
• Ensure proper handling of reservations and guest records.
• Ensure guest rooms are cleaned and ready for occupancy.
• Coordinate with the Housekeeping department to prioritize urgent room requests.
• Ensure public areas are maintained to the required standards.
• Monitor restaurant, bar, banquet, and room service operations.
• Ensure quality food service and customer satisfaction.
• Address guest complaints relating to food and beverage services.

Minimum Qualifications

• Bachelor's degree, Higher National Diploma (HND), or National Diploma (ND) in: Hospitality Management, Hotel Management, Tourism Management, Business Administration or a related field
• Professional certifications in hospitality management, customer service, or health and safety are an added advantage.

Experience:

• 3–5 years of experience in hotel operations.
• At least 2 years in a supervisory role such as Front Office Supervisor, Housekeeping Supervisor, Food and Beverage Supervisor, or similar.
• Experience coordinating multiple hotel departments and handling guest relations.

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Key Roles and Responsibilities

• Develop an audit plan based on the hotel's operations and risk profile.
• Identify significant financial and operational risks.
• Determine the scope and timing of the audit.
• Audit the hotel's:
  • Statement of Financial Position (Balance Sheet)
  • Statement of Profit or Loss
  • Cash Flow Statement
  • Statement of Changes in Equity
  • Notes to the Financial Statements
• Verify that financial statements comply with applicable accounting standards.
• Examine accounting books and records.
• Verify supporting documents for financial transactions.
• Confirm the accuracy and completeness of financial information.
• Verify revenue generated from:
  • Room sales
  • Food and Beverage operations
  • Bar sales
  • Banquet and Events
  • Laundry services
  • Other hotel revenue streams
• Ensure all revenue is properly recorded and reported.
• Review operating expenses.
• Confirm that expenditures are authorized, properly supported, and accurately recorded.
• Test the validity of major expenses.
• Evaluate the effectiveness of the hotel's internal control systems.
• Identify weaknesses that may expose the hotel to fraud or financial errors.
• Recommend improvements to strengthen controls.
• Assess compliance with:
  • Tax laws
  • Company policies
  • Financial reporting standards
  • Relevant statutory and regulatory requirements

• Verify the existence of fixed assets.
• Review depreciation calculations.
• Confirm inventory balances through observation and testing.
• Verify cash and bank balances.

Minimum Qualifications

• Bachelor's Degree or Higher National Diploma (HND) in Accounting, Finance, Economics, Banking and Finance and Business Administration

Professional Qualifications (Required or Highly Preferred):

• Institute of Chartered Accountants of Nigeria (ICAN)
• Association of Chartered Certified Accountants (ACCA)
• Association of National Accountants of Nigeria (ANAN)

Experience:

• 5–7 years of audit or accounting experience, preferably with an audit firm or in hospitality auditing.
• Experience auditing hotels, restaurants, or other hospitality businesses is an added advantage.
• Strong knowledge of hospitality accounting, revenue controls, inventory management, payroll systems, and statutory reporting

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Key Roles and Responsibilities

• Plan, organize, and supervise all housekeeping activities.
• Develop work schedules and staff duty rosters.
• Allocate tasks and monitor staff performance.
• Ensure efficient daily operations of the housekeeping department.
• Ensure all guest rooms are cleaned, sanitized, inspected, and ready for occupancy.
• Maintain established standards for room cleanliness and presentation.
• Conduct regular room inspections to ensure quality.
• Coordinate room readiness with the Front Office department.
• Ensure all public areas, including lobbies, corridors, restaurants, meeting rooms, and restrooms, are clean and well-maintained.
• Monitor cleanliness throughout the day.
• Ensure a welcoming environment for guests.
• Supervise hotel laundry services.
• Ensure proper washing, drying, ironing, and storage of linen and uniforms.
• Monitor linen quality and replacement schedules.
• Coordinate outsourced laundry services where applicable.
• Manage housekeeping supplies, chemicals, amenities, and equipment.
• Maintain accurate inventory records.
• Conduct regular stock counts.
• Minimize waste and prevent losses.

Minimum Qualifications

• Bachelor's Degree, Higher National Diploma (HND), or National Diploma (ND) in:
  • Hospitality Management
  • Hotel Management
  • Tourism Management
  • Business Administration
  • A related field
• Professional certifications in housekeeping, hospitality management, or occupational health and safety are an added advantage.

Experience:

• 3–5 years of housekeeping experience in a reputable hotel.
• At least 2 years in a supervisory or managerial housekeeping role.
• Proven experience in managing housekeeping teams, inventory, and quality standards.