Housekeeper at COOPI - Cooperazione Internazionale

Location: Potiskum, Yobe

Job Summary

• The Housekeeper / Office Cleaner is responsible for maintaining the cleanliness, hygiene, and overall tidiness of COOPI’s office premises, guest house, and compound.
• This includes performing routine cleaning, laundry, basic cooking, grocery shopping, and supporting staff comfort and safety through consistent sanitary practices.

Main Duties / Responsibilities
Cleaning and Sanitation Duties:

• Perform daily cleaning of office spaces, guest rooms, common areas, and compound, including sweeping, mopping, dusting, vacuuming, and disinfecting.
• Clean restrooms, toilets, hand basins, kitchen areas, and workstations, ensuring hygiene standards are met at all times.
• Disinfect high-touch surfaces (e.g., door handles, telephones, remote controls, switches) at least 2–3 times a day.
• Empty and sanitize trash bins, paper shred containers, and transport waste to designated collection points.

Laundry and Housekeeping:

• Provide laundry services for guesthouse residents and ensure proper use of antiseptic and detergent products.
• Maintain tidiness in guest rooms, including making beds and organizing personal areas.
• Replenish consumables (soap, toilet rolls, paper towels, etc.) in offices, restrooms, and guesthouse areas as needed.

Kitchen and Food Support:

• Assist with cooking duties and ensure the kitchen is clean and organized.
• Clean and disinfect kitchen surfaces, utensils, and appliances.

Maintenance and Stock Monitoring:

• Report any damaged or non-functioning items (e.g., equipment, furniture) in the office, guest house, or compound to the Logistics Officer promptly.
• Monitor stock levels of cleaning and hygiene supplies and request replacements when necessary.

General Support Duties:

• Sweep the compound and maintain external cleanliness.
• Perform other related tasks as required by the supervisor or other designated staff to ensure smooth operations and a comfortable working/living environment.

Profile of the Candidate (Educational Qualification, Experience, Training, Competences, Skills)
Education:

• University Degree or equivalate/Diploma/certificate in hospitality/housekeeping.

Skills and Competencies:

• Proven experience in housekeeping, office cleaning, or hospitality roles, with the ability to work independently and manage tasks with minimal supervision.
• Sound knowledge of cleaning procedures, products, and equipment, ensuring high standards of hygiene and sanitation.
• Strong attention to detail, excellent personal hygiene, and a reliable, punctual, and responsible approach to duties.
• Flexible, motivated, and professional attitude with strong organizational and time- management skills.
• Experience in cooking and preparing a variety of dishes as part of household or hospitality support.
• Culturally sensitive, adaptable, and respectful of diverse working environments.
• Effective communication and interpersonal skills, with the ability to interact positively with colleagues and guests.
• At least 2 years’ experience working for international organization in a similar role.

Preferred:

• Knowledge of English (spoken and written).
• Prior experience in a similar position within the humanitarian or development sector.
• Proficiency in the local language (Hausa).
• This ToR shall be inclusive of any other task specifically assigned by the Project Manager/HoB and direct supervisor.