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  • Posted: Jan 27, 2022
    Deadline: Not specified
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    HRLeverage Africa is an HR, Outsourcing and Recruitment Service Provider. As a company, we deliver excellent spectrum of HR Business Solutions through a custom-built approach for organizations. We are a premium professional service firm domiciled in Africa and with our partnership with global organizations, we are able to leverage on technology to provide strategic Business solution.
    Read more about this company

     

    House Manager

    Location: Benin, Edo

    Job Description

    • As House Manager, you will be responsible for delivering an unforgettable stay for our guests, exceeding our company’s’ exceptionally high standards of intuitive, individualised service, care and discretion.
    • You will lead our talented front-of-house team, taking charge of ensuring that guests’ individual needs are communicated across all departments and well catered for.
    • You will thrive under pressure in a fast-paced environment, bringing exceptional communication and organisational skills as you manage and motivate your team.In turn, you will receive the support to build on your experience and develop your skills as a manager and front office specialist.
    • Ultimately, your insight, commitment and pride in your work will make you an integral part of the Gem Apartment family.

    The Role
    To support the entire operation of the apartment whilst remaining a hands-on member of the team, specific responsibilities will include:

    • Leading and developing a great team across all departments to achieve exceptional performance across the key indicators of profit and people.
    • Working with the General Manager to support the entire Apartment operation
    • Managing the apartment reservations process.
    • Managing rates and availability in line with company objectives, strategies and financial targets.
    • Managing and ensuring team compliance with all guest documentation process
    • Instilling a culture of service to the team to ensure 5* standards are delivered to guests at all times (in person, telephone or online).
    • Responsible for planned and preventive maintenance, including but not limited to proactive and reactive work.

    Qualification

    • A Degree certificate and experience in the hospitality sector.

    Method of Application

    Interested and qualified candidates should send their CV to: resume@hrleverageafrica.com using the Job Title as the subject of the mail.

    Note: Candidates without the experience stated above need not apply.

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