Hotel Night Auditor at Efezi Southsea Nigeria Limited

Job Summary

• A Hotel Night Auditor is the staff member who works overnight and is responsible for both front desk duties and financial reconciliation for the day.
• Think of them as the person who “closes the books” for the hotel each night while keeping the hotel running smoothly.

This is the main duty

• Review all transactions from the day (room charges, restaurant bills, bar sales, etc.)
• Verify that all postings to guest accounts are correct.
• Balance cash, POS, and card payments.
• Compare front office records with accounting records.
• Identify and report any errors or discrepancies.
• Run the Night Audit process in the hotel system to close the business day.
• Post late charges (mini-bar, room service, laundry, etc.).
• Ensure all guest folios are accurate before checkout.
• Prepare bills for early morning departures.
• Since the night shift has fewer staff, the Night Auditor also acts as the front desk officer.
• Check in late-arriving guests.
• Check out early departures.
• Handle guest requests and complaints during the night.
• Answer phone calls and respond to emergencies.
• Print and prepare daily management reports (occupancy, revenue, arrivals, departures).
• Send financial and operational summaries to management.
• Prepare cashier reports for each shift.
• Monitor who enters and leaves the hotel at night.
• Work with security staff to ensure guest safety.
• Report any suspicious activity or incidents.
• Ensure credit cards are authorized.
• Confirm billing instructions for company or long-stay guests.
• Handle cash drop and safe balancing.

 Skills Required:

• Strong attention to detail.
• Basic accounting or bookkeeping knowledge.
• Computer skills (hotel PMS software).
• Customer service skills.
• Ability to work independently at night.
• Honesty and reliability.